Great customer service with prompt solutions to inquiries.

Jose made the help extremely clear and easy

Customer Service representative Abdul was patient, well informed and resolved every issue I had. He went above and beyond and I am very grateful for all he did to help me.

In an age when companies are shifting to bots and online chat for customer support, Namecheap is one of the few remaining corporations who keep the human equation in the game with their 24/7 phone reps. Over the last 20 years, anytime I have had a problem, Namecheap's phone-based customer service has solved it quickly and efficiently.

normally excellent service except this time 11-14-24 …on phone for 40 minutes no resolve on sunstiption

You have a real person to help you over the phone, and they solve the problem quite fast. It is awesome.

We are Nigeria we just migrate to Canada,first visit to this place we had a wounderful experience, we were well attended to and they have array of beautiful product,I personally recommend Rutherford jewelry for all you Goldly occasions

Go Daddy customer service agent was very helpful. He got me quickly back up and running.

I moved to Go Daddy a couple of years ago, and at the time of the move added security and firewall protection. The website came into a temp directory and I thought it that should have gone away once it ported over, but it never did regardless of multiple calls to support for issues with pages not updating correctly to the published site. Today while doing a change the site blocked my Wan IP and when I tried to update it, the setting were no longer available so I had to call into support. After two years of dealing with issues related to the temp domain, I got the right person today and that issue is not resolved. As I knew the site was not originally ported over correctly, but 20 minutes with the right support guy and all is resolved and now the temp domain is finally gone!

I using Namecheap for my business & I am very satisfied with my personal experience with Namecheap.

these guys are late in payment and rip the seller money in fees

They're are easy to connect to a live agent who is patient and knowledgeable.

The rep was really professional, poised and knowledgeable. Was a good listener but most importantly he never gave up

Margot at Namecheap was super helpful and very enaging in the tech problem we had today. Many thanks to her!

Reach out by their support to improve my monthly pricing. Impressed with the proactive nature of the call. The rep had all the pertinent information and made the decision very easy. Well done

Derek is the best. After two days, he was the only one who could determine what was wrong with our website. MyWellnessStudio.com. Namecheap needs some more people like Derek.

The support over the last couple of days has been absolutely appalling. I have waited hours. I get messages from Bots and then a service person, then that one goes away and another one comes and fails to respond, then they go away.....absolutely hopeless. I like my Namecheap Site and everything about it but the support and the AI bots are hopeless.

Namecheap has always been my Domain Store. They are very helpful and responsive to my queries. Love them.

Namecheap representative Rhys Salmon did an excellent job in helping me resolve an Outlook email issue.

I needed a refund for a product and was able to interact with Shahiran. He was very helpful and polite in solving my issue.