BEVERLY from their Philippines call center was excellent. She was very articulate, friendly, and efficient.

Rafhael was amazing and helped me through all of my questiona. So happy I have all of my domains with Namecheap

Elvin is an exceptional individual with an incredible knowledge of the product and customers needs

answered all questions and explained the next steps to proceed

Very professional and answered all questions. Very responsive and added insights to my questions.

John was attentive and patient as he guided me through my query.He aided me to navigate through the issue I had called about and in the end,it was resolved.Great experience,knowledgeable staff

I'm not someone who knows much about websites, domains etc, but this company are great at what they do. Suhail who I spoke with today, was so helpful. A great credit to the company.

I wish to understand the rule and regulations reguide this company in it formulas structure

Typical robotic customer service spewing over polite comments to hide their incompetence. They reel you in with their sales team telling you how wonderful and easy it is, but you basically need to be a programmer yourself to work out all the hundreds of bugs in their programs and processes. It’s your typical faceless company where upper management really doesn’t care, They’re making big money regardless. It’s November and I’ve been working on this website with e-commerce since May and The e-commerce is still not up and running. I’ve lost thousands of dollars. Once you’re in so deep is hard to get out so you’re stuck. I would not recommend Go Daddy whatsoever.

Starting a new business and Namecheap has been fantastic to work with thus far. Purchased my domain from GD and then Microsoft 365 and migrated my email server from an IMAP account to MS 365 with the help of Namecheap. The customer service was excellent and I received the help I needed.

David was super helpful. I am new to this journey of having a web present and its caused a bit of nervous energy on my end. He was calm and helpful in guiding me through what steps to take. Excellent service, very professional. He met me where I was at.

Clear products, support and customer care is phenomenal. I know many people who use other providers and get really stressed to get anything resolved. Namecheap is the Daddy!

Able to clearly understand agent.Agent understood why the call was being made.Very friendly.

If it wouldn't have been for the wonderful support I received from the agent (Subashini), I would have gotten lost with what I needed to do. I very much need step by step instructions when it comes to technology.

Fast and efficient personalized attention with no long waits !

Namecheap has great customer service and it really makes a difference!

So grateful Go Daddy has invested in North American call centers. Great customer service!

Ronald was very professional. He helped me to reset my email, explained very well all the steps to do it.He was VERY patient. I'm very pleased with the service.