Having an issue with a part of the conversations app, it is being handled, but I want to BRAG on Mr. George that I spoke with today, he went above and beyond to help try and fix the issue, and when we couldn't, he was able to escalate a ticket for me. After an hour and half on the phone with, he was nothing short of amazing and accommodating. Absolutely amazing customer service!!

It was great experience. Everything was done correctly and within a good time frame. Representative was friendly and personable and made the experience great .

Quick, excellent service

Daniel is the best, most knowledgeable rep I have ever dealt with. His expertise and advice was more beneficial than I even asked for. He likely helped me avoid a lot of heartache down the road. I can't thank him enough. If he lived local to me, I would be offering him a job!

Elvin was so knowledgeable, patient, kind! He really went all out on customer service for me and resolved my account recovery issues. He even shortened my wait time for resolve by about 72 hours! He was absolutely fantastic and I am so grateful!

Robert was very helpful and sent information that will help me with my website. He also shared information about additional domains that are available

Just completed a large email migration for company. There was always someone available to answer questions and help (not via chat, but a real person on the phone!)

Ben at Namecheap did a great job, answered all of my question, explained several items and handled my purchase needs. Ben, Thanks!!

Kyle was awesome and needs a raise!!!!! simple things can sometimes be so frustrating, however he walked me right through my problem to a solution.....keep him around

Excellent service. Issue was resolved quickly. Friendly, professional, easy to understand.

Quick efficient and accurate service. Great Job!!

David was polite extremely intelligent very helpful and very efficient.

Staff is super helpful and I will use them again for any future needs. They walk you thru things and do not just make you figure it out yourself.

Namecheap Customer Service will always keep them at the top!

I am writing feedback for a customers service request thru Namecheap and the reps name was Alysa Dear Namecheap,I would first like to say that this account was setup with me and brother in law for a small business. He is always unorganized and wxtremly difficult to deal with. That’s why I dread these calls because the interaction become a hostile. Your Alysa was so patient working me l, she spoke in a very professional manner that insured no matter what that she would not stop till she had a solution to my issue. We had to go thru emails find and reset passwords, get username. She stayed with me the whole time actively listening and troubleshooting until she had the solution. She is an important asset to your company because she is an effective at communication. Good communication is a cornerstone in developing , keeping and growing business, personal relationships and for growth in the industry. I work/live in the Midwest and Egypt and Dubai in banking/finace and Alysa and your company do a great job and it doesn’t go unnoticedThanksJosh

Michael James was my Rep and helped me so much! He was very patient, knowledgeable and very helpful. Great Job!

I have worked with Namecheap for several years. Their tech support is excellent. I have to say that phone support is much better than chat or text support. The people on the phone have always been knowledgeable, and the wait time to connect to an agent is never more than a couple of minutes.

Ronnel was amazing! He helped me resolve an issue in a timely manner, professional service!

I appreciate the help but now I'm more confused than ever. My website is not working.