I've owned and operated 3 separate businesses in the past 8 years. And every time I reach out to Namecheap, they help me solve my issue or concerns immediately. Thank you, Namecheap!

Alex my customer service rep went above and beyond to help me with my email setup. Highly recommend him and Namecheap

Shane was awesome. Highly knowledgeable, professional and friendly. He guided me thru the experience as well as answered all my questions.Offered to assist with any other questions, or issues or services. He is 100% a great representative for Namecheap for sure.

John Aie Paul, email and security tech support, is professional, thorough and provided clear guidance. He was kind and understanding when addressing my questions, and anticipated my concerns. I can only hope others follow his lead.

David was very helpful in assisting me with creating a new business account and transferring one of my products into my business (church) account. Micheal helped me to set up my emails. Both was nice and polite very patient with explaining the products to me.

Great customer service. Fast and efficient. I recommend calling when you need specific help, as the chat customer service folks (who I assume were human people behind the screen) were not nearly as knowledgeable as when I called to speak with a person.

The agent Edgar was helpful in trying to understand what the request was and also the outline of a email service in regards to the environmental disaster of 2 major hurricanes in the last 2 months

Customer service is always available with well trained helpful staff.

The rep made my experience great. I’m not tech savvy and the tech was very patient with me. He was helpful and very knowledgeable in assisting me with my business email setup in outlook.

Our rep, Aaron, was awesome in answering our questions and reviewing all options available for setting up our website with Namecheap! We're definitely able to make a much more informed decision!

Excellent service very knowledgeable and helpful

Namecheap is comparatively young in the hosting crowd, but they're growing on me. Just being able to talk to a live person is a huge improvement over the impersonal "chat" you get with other companies. Whether it is your business or your "legacy," your website is important and it's their job to help you create it and protect it.

My agent helped me resolve a complicated email authentication problem. She was patient and we resolved the issue!

Customer service rep was very knowledgeable and very willing to help.

I’ve been using Namecheap for some time now, and their support team has consistently gone above and beyond to help me. Recently, I had an issue with a website migration to Namecheap. The support team not only resolved the problem quickly but also took the time to explain what went wrong and how to avoid it in the future.Their patience, expertise, and professionalism are truly commendable. It’s clear they care about their customers and want them to succeed. I highly recommend Namecheap for WordPress hosting—it’s reliable, user-friendly, and backed by an amazing support team. Thank you, Namecheap, for the peace of mind!

Elvin was an amazing help! Kind patient and super knowledgeable! Went above and beyond to answer all my questions.

STAY AWAY!!! Asked for domain transfer and they denied. Had to wait barely a month for my business to run correctly and this is unacceptable. This caused us damage in launch phase...DO NOT RECOMMEND AT ALL!

website scammer I want to renew my domain and add Redemption Fee applied on my domain name even not exprie

A lot of my time was killed after many calls and discussions about purchasing a product/services. It happened two times that after long discussions and discussions with supervisors we made agreements, I was charges and promised to be called the day after. And when these guides called, informed me that the service/product has been cancelled. Very very irritating! I was recommended by some friends to migrate to Namecheap which I did, but it all ended unfortunately in a big disappointment. I never got any explanation for why things ended up as they did.

Namecheap has struck out with me. Third strike this morning. Do not use them. They do not honor specials and deals they have made in the past, and they do not use true English speakers for support anymore. I used to love their deals, and their 24/7 true english support. In fact, I liked them so much that I have 96 domains registered with them, along with sending many web clients to their services. Strike one happened several years ago when they migrated a bunch of their servers, without providing an automatic migration service or route. So for me with a bunch of custom word press sites, this is a full site rebuild for every single one. And as I was out of town at the time, it couldn't happen. But what kind of host does that, migrates servers without a migration path for standard platforms like wordpress? So I lost thousand of hours of work and money. Strike two was when they deleted a bunch of free hosting accounts I had received as part of domain registration specials. Buy a domain, and get simple hosting. So I bit. And I developed a ton of sites. Then a couple years later, they nuked them all, all but two. They were also free sites bought as part of domain sales, but were deluxe free accounts. So I bit. Then just this past week, they deleted those as well, without any warning whatsover. When I talked to Namecheap support to get them back, they offered to restore them both for, get this, $540. Ummmm, can we say extortion? Namecheap, how far have you fallen! Never again. I'm going to be migrating my domain registrations away from them as well. They have become scam scum. So sad.