Had an excellent experience with Alec today. Took care of my problem and got me back to business in a couple of minutes. Alec was very professional and knew exactly what my problem was and how to help me navigate through it.

Customer service rep Margot was so helpful so I could make good choices about my website.

tommy was engaging - curious - asked rthe right question and showed interest in the purpose behind website. helpful and gave me space to choose.

I had to call the phone number we were provided and the representative name Kim was super unprofessional and super disrespectful cursing at me while all I was asking was for answer from the website I hope this company remove people so unprofessional like this rept. I hope this help

Representative quickly answered my questions and was friendly while doing so

experience the worse customer services ever from representative name Kim. While I was asking question she was cursing at me and hung up on me twice. I'm sorry I dont know how they have this kind of people working for companies like this.

So helpful with my website. Gave me good information for going forward and encouragement. Thank you

Solved the misunderstanding of my domain name.

My company is new and design millanary hat.. customer service rep was so helpful to guide me through the process

Edgar was friendly, effective, and helpful in solving my SSL hosting issue.

This is my first time on Namecheap.com to purchase a domain for my new business. I was not familiar with the website and couldn't find my way to where I need to go. I got on the chat box to get information on how to find the domain page. It took me 45 min to explain to the bot what I was looking for. I left the chat box disappointed, and looked for the Help Desk. I waited about 15 minutes for a live person to talk with me. Jordan made my evening.. She was cheerful and eager to help me. She was courteous, respectful, very knowledgeable, It was a joyful time to work with Jordan,

Very Professional and was disconnected a few times and was called back each time. I rate Joe with a A plus

Rowie, the customer service representative was very,very patient with me in registering my two email accounts.Before she hung-up, she also wanted to make sure I was able to log back into my email accounts without any problems. I truly appreciate the professionalism which she showed unto me.

Tracie was the representative who helped me. She was very patient going through my multiple email addresses used over the years,and locating domains I had forgotten about. We got everything sorted out and now I feel on top of what was previously a very confusing situation with domains registered under multiple Email addresses !

Well spoken and clear English

I am extremely satisfied with my product and the service I have always received from Go Daddy. I wouldn’t Go anywhere else!

Namecheap has great customer service and because of that fact I am a loyal customer.

Dishonest company!! Hikes prices by over 200% at renewal with no warning then offers just a 7 day refund window - so I would not recommend using them unless you are very on it and prepared to renegotiate your prices every single year or get stung.

I always seem to have issues with billing and I've only had my account since August. There's been a couple of occasions where I've been charged twice and when discussion of the refund arises, I'm told that it can't be processed by the advisors, an online form needs to be submitted and can take several weeks to hear back on whether it's approved or not. I have also just had a bill for December where my usual billing of £29.99 has increased to £43 without any notice and was told prices are regularly changing and they apologise for not letting me know in advance. The service is honestly diabolical. I run a small business and couldn't imagine treating valued customers in the same way. It's almost like they are indirectly wanting you to leave?! Not even 6 months in and almost every month there have been some sort of issues.

Automatically migrated my domain from Dan.com when they acquired them.Fine - But then instead of taking one monthly lease payment of $1600~, they took two in one day. I've since had countless phone calls and live support conversations, they say the second payment will get refunded and then nothing happens. Another week passes.They might be a big company, but their support and billing practices are fraudulent at best.Plus, if you're a UK customer, you get charged as they only provide US support phone numbers.And to make that even better, you can only contact their billing department by phone!If you have a choice, avoid.