Easy to build websites and good customer support

I have been a customer with Namecheap for 13 years. They are getting worse every year. Their inflated rates, and customer disloyalty are only a couple examples. I originally purchased an email through Namecheap several years ago for $1.99 per month. The same email 4 years late is now $8.99 per month. They also randomly charged the card on file with them multiple times for $80, $25, $9, all charges I didn’t authorize. The latest experience last month was a Namecheap rep falsely advertising that I would be able to use a Namecheap product that I was not able to use. Namecheap refused to refund me. Do not fall in Namecheap traps. They are ok in the beginning, and their service gets worse from there.

Kevin solved my problem in a very short time.

Thank you for always helping me and making me feel I am important enough to not rush the conversation!

Awesome customer service! My issue was resolved and I ended up with a credit for future purchases!

My agent was from the US and spoke clear English, which was very helpful as he was walking me through everything step by step. I highly recommend Namecheap. It is a little bit expensive but my theory is that you have to spend money to make money and I trust that they will give me the highest quality website.

The customer service was quick, responsive and effective. I highly recommend the Namecheap team.

I have been a customer of Go Daddy for at least 15 years or more. I have always been able to speak with a tech and today Richard was so nice, professional and understanding. Very helpful and I really appreciate that.

The customer service representative was friendly, very courteous, knowledgeable, and accommodating. I appreciate his patience.

they claim a domain that i was just searched for

Phone support did an excellent job, pointed out where we had a plan that was more then our needs require, and brought our plan down one level, to reduce our cost. And did the diagnosis work to make sure the site was still running correctly.

Agent was very helpful - spoke clearly and was very proficient navigating the steps in the process.

Stephen is talented and knowledgeable. He fixed my SSL issue in a few minutes.

Marion did a great job resolving my issue

Namecheap customer service is amazing! You actually get to talk to a real live person and issues are resolved immediately and in a friendly helpul fashion.I also love their products as they are always very user friendly and easy to use.Been using Namecheap for years and will continue to be a customer for many more years to come.

Always top notch customer service

The worst customer experience ever. I bought a domain, which was held ransom unless I sent them photo identification. Then when I requested a refund, they locked my account.This is where it gets even worse. They tell me that they cannot unlock my account without a customer number and pin number, which is on the locked account. LOL.The only way to get them to do anything was the threaten to contact my bank.

The rep helped me identify a domain for my company, even if Namecheap does not register it,This Rep shows that he goes above and beyond to support Namecheap customers, I am a Namecheap customer.

They will auto-bill you until you are dead. Everything they do is designed to keep the $ rolling.Try to cancel? NOPE, they still keep the full bill.No partial credit, no consideration .. just, basically, "To bad for you!"#SorryToKnowYou