I recently called Namecheap’s helpline, and I had an exceptional experience. The representative I spoke with was incredibly patient and provided clear, step-by-step guidance to help me figure out exactly what I needed. Despite not being very tech-savvy, I felt supported throughout the entire process. His patience and understanding were genuinely remarkable, making what could have been a stressful experience seamless and even pleasant. I highly recommend Namecheap’s support team for their excellent service both now and in the future!

Hanna was amazing, she was knowledgeable, helpful and extremely pleasant. We definitely need more representatives like her. ??

Robert was very helpful made the process simple easy.Good to work with.

Very timely and friendly service 10 star treatment.

The pro that I spoke with was very knowledgeable and pleasant to speak with. Very professional!

I need to ask for another Namecheap meeting with the webstaff who created my website to discuss my email (based on the domain address) and to assist me potentially to solve some of the problems I have been experiencing recently. So I NEED A NEW EMAIL ADDRESS BUT ONE THAT IS A NEW .NET ADDRESS BUT IN ADDITION TO THE .NET ADDRESS YOU ALREADY GIVE ME THAT IS RESERVED FOR COMMENTS BY VISITORS TO WISH TO ASK ME AFTER VISITING MY WEBSITE.THANK YOU

Excellent, Washington able to fix my issues quick. Very helpful.

Wow! The customer service was great! Joe got me up and running and resolved 2-3 problems going on between my computer and my cell.I would highly recommend him.

The AI interface routed me to the rep quickly. The rep was very efficient, knowledgeable, and had the patience to explain and execute a solution, coupled with a couple of salient suggestions.

The staff member ( Claudia ) was friendly and highly knowledgeable. She provided an excellent deal and kept me informed at every step. My inquiry was resolved during the call, and I'm very satisfied with the service and offers. Please don’t ever change!

Giovanni was superb. Very personable!

Carl from Namecheap was an amazing customer service person. I am not very knowledgeable about most website issues, yet he not only solved my issue, with little help from me, but treated me like an intelligent, albeit not informed, person. Much appreciated.

It has been cumbersome, but I appreciate the assistance provided by Namecheap.

The customer service rep., Troy, is outstanding...as I have found all the reps to be. Everytime I think that maybe there is another provider out there that may be better the answer is always no. Love using Namecheap.

Great customer service, easy to use website to obtain a domain, trustworthy. I would highly recommend.

Professional Services 12-17-2024

Fortunately, John, the support representative I worked with, was extremely knowledgeable and helpful in identifying the issue and assisting us toward a resolution.

Francis was absolutely amazing, I can not say enough good things about his service. He definitely went above and beyond my expectations for Namecheap. He was so patient and knowledgeable and really wanted to make sure I was doing the right thing about my business. Thank you Francis!

Explained what I needed to do and it was easy