Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Neelam Chandresh

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Shraddha Shukla

Go Daddy is very up front on resolving issues asap and have representatives that are knowlegeable and patient.

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Tejas Shrigondekar

Lately Namecheap gives me a non-stop notification to sign up to notifications for WhatsApp. And they give you no way of turning it off, and to stop them from harassing you to do it.So I tried selecting it to see if that gave me a way to turn it off. But no! It just said your all signed up. Then I had to go searching for how to turn that off. That wasted another 10 minutes.So I clicked their virtual contact us help. The advice it gave was useless and did not work and the chat window disappeared as I went to where it said to go and so I could no longer see what it was saying.But now every other window I went to popped up an empty chat window that you could not close and so you could no longer see what was on the screen in a lot of places and that stopped you from doing pretty much everything!The only way I could stop it was to exit, and clear all my cookies, and then I had to log back into everything I normally have open.That wasted another 10 minutes!And there was more but I had enough of Namecheap by this stage and closed it off. In all, they wasted 45 minutes of my times with their crap and bad programming!Namecheap, your programmers are idiots! Every time they change something, things screws up.If it isn't broke, DON'T FIX IT!Fed up with your screw ups!If you want to get rid of your customers, just keep doing what you are doing. And I for one will take my 132 domain names elsewhere!

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Gaurav Patil

great customer support agent well knowledgeable and experienced in his field of work. Very professional and patient with the customer and or client and is willing to explain in great understanding the issues at hand before the matter is taken care of and resolved. Mr. Shabere is very professional and should not be overlooked in his great customer service skills and leadership that he displayed with me allowing me to be comfortable that my situation would be handled to the best of car and with great precision.

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Imam M

Brian was knowledgeable and professional

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Dhun Rivets

Namecheap customer service was very helpful. The company has been very easy to work with for someone who is not a tech savvy person.

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KESHU VARDHAN

The Namecheap representative listened and communicated well, was knowledgeable, and guided me through a solution very patiently.

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Faisal Bashir

Dan, the customer support technician was great. He kept me calm as he assisted me with my mission of finding my quaratine account in the maze of items on my email account(s).

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Madhu Oswin

He is extremely very he knows his job ????

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Karan Kumar Bharali

The representative was patient, prompt, and her customer service was exceptional. She listened to my concerns and delivered on her promise to assist me with the issues I was experiencing. I am a very satisfied customer!I will definitely recommend Namecheap to my friends and family!!

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Pawan Kumar Das

I m Namecheap customer they are stealing money beware I have more than 10 domains I disable three domains to auto-renew without my permission they renew my domain and they are not refunding my money. Don't buy anything from them. Better got to goole

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AJAY PAL

Jeff is the best customer service representative I have seen in a long time. He was very helpful and knowledgeable. True asset to his company, highly recommend

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Tushar Sangamnerkar

Rick did an exceptional job in helping me resolve my questions. I highly recommend Namecheap and it's products!

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SIBENDU KHAN

Easy to reach, knowledgeable representatives, helpful advice.

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Devraj Rabindran

Daniel was outstanding, worked with me to get my email concerns handled. I really believe that he cared about getting my concerns addressed. Others could learn from him. Job well done for me.

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DS Machinery Makers

Ms Rose was so patient and helpful and understanding and she should receive some sort of reward for being such a wonderful representative of Namecheap.

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Instaweb Labs Pvt Ltd

Cory was awesome and the 4th person I talked to but he knew his stuff.

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charles waltair

Tiffany was great, very professional, friendly and helpful and got my problem resolved very quickly!

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charles waltair

Clayton understood exactly what I needed and made it simple to follow the instructions and get it done.

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Chirag Concrete Machine Private Limited

I thought my homework was this one!

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