Namecheap

Phoenix, United States
image
4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

You need to Login first to submit your review.

image
Bamyan Budhha

image
Raja A

Landon is very professional and he assisted me with the issue I had.

image
Domain Manager

Very good service i wish I could get any promo code for future services

image
Rahim Lakhani

Great experience!!! Quick response on call pickup, AMAZING CS Rep (knowledgeable, kind, resourceful and resolved my issue) THANKS!!!

image
Aum Shivsai

I am not tech-savvy, so I greatly appreciated Christian's patience in helping me with my issue.

image
Sanjay Gambhva

Luciano is an excellent customer service rep. He was patient with me and helped me!

image
REHAN MOHAMMED

My domain registration went quickly sans the fuss and complications as what happens sometimes when dealing with customer service, especially offshore ones. Good experience.

image
Seema Gurbani

My work email was hacked and it was a complete mess. The customer service rep, Allan, helped us through the entire process to get everything restored and protected, all while we were driving to an out-of-town wedding and got disconnected several times. He was great, knowledgeable, understandable, positive and a joy to work with, and he helped resolve the issue.

image
Shalender Goyal

React fast, clear, very nice music??

image
Akash Yadav

Great customer service even when I was a bit stressed.

image
Appexxi Technologies

Quick and easy to get set up. Trusted brand and reliable. No complaints.

image
DURAI MANIKAM

Shayla is the best I have ever experienced in customer service and she solved all my concerns

image
MALINI MANSUKHANI

We had a complicated mail problem that we needed to resolve. The customer service agent stayed with us till we figured out a solution. At one point, my battery on my phone died and he took the time to call me back to help finish solving the problem. Thank you so much Go Daddy for having such great people and customer service!

image
Shraddha Shukla

Namecheap stuff are effective and have good knowledge of their work.

image
G K Enterprise

Namecheap's website building platform is excellent. There are numerous short tutorial videos to walk you through how to do most everything or there are short articles with step by step procedures for adding what you need - uploading documents, setting internal links, external links, changing theme colors and layouts, text size, dropdown menus, payment links and an easy way to check how your website looks on a monitor or on a mobile device.On top of that there is a 24/7 live customer service with real human beings after you get through the phone menu. Make sure you have your customer number and PIN handy for faster connection to a live person.

image
Chand Shah

My experiencs with Namecheap over probably two decades has been excellent

image
Amit Qazi

Fast processing speed and good support, but costs more than other competitors

image
Amit Qazi

By far the best customer service of any major company that I have worked with in years!!!!!

image
JAISON GEORGE ALOOR

Jordan is clear, concise, professional and patient. He did an excellent job resolving my problems.

image
Pravin Chavan

Up front on their legal page they say you have 30 days to refund an Annual service. The issue is that they don't have any indicators, asterisks, or markers to show there are active exceptions to this rule hidden near the bottom of the legal page in a place it shouldn't really be. If you actually read through and gave them a good faith attempt to check their refund policy like I did, you'd naturally stop at 'oh, Annual service is 30 days' at not look further to find out because you added one of their little service packages you actually only have 7 days. This is actively deceptive and manipulative and I'm pretty sure wouldn't hold water in any court.They can't be trusted to do anything to actually help you, all have is a canned copy+paste response like the guy below me is about to post in order to delegitimize an actual awful experience with an actual awful company in Namecheap.There's probably some kind of legal precedent here to actually sue them so for any future refund-seekers, don't bother trying to write to them, talk to their useless help-team, or even complain here. Just go straight to a lawyer and get a quote.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow