Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Haru Dash

The representative was extremely helpful and had great customer service!

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Vinayak Mahadeshwar

Namecheap truly is a great company to work with on all your domain needs. Their customer service is efficient and knowledgeable.

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IT Manager

The customer service representative was amazing, and most importantly patient, kind and knowledgeable. Solved my issue even though I was tech deficient (lol) Thanks so much

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Nspire Sol

Phone answered fast. Patient and knowledgeable guy walked me thru my problem. Which was basically my fault anyway!

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RASHID AHMED

The representative spent as much time as I needed to begin learning how to build my website. He was patient, very congenial and knowledgeable.

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Vijay Kakar

I received help from Shalekina, a very capable lady who is still working on my problem. She is going to call back in an hour after she has refreshed my email account to continue working on the solution.She called back, patiently guided me along until my problem was completely resolved. Many thanks!

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vijay dhawan

I had a brilliant experience with the customer services team. I had a complicated issue that I wasn’t sure how to explain let alone resolve. Noe was so committed to helping me - even when I was ready to give up - and he figured it out over the space of half an hour - and I am so grateful. Great experience. I wouldn’t hesitate to recommend them

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Rajeev Pathak

So far this has been a great experience! The tech support team is at 11!

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Parlita Kesa

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justsee info service pvt ltd

Jason went above and beyond to help me today. I am so pleased with his understanding of my issue and the resolution he made to assist me. Excellent customer service!

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Govind Maurya

The live agent was thoroughly knowledgeable about what I needed and didn't need, pleasant and motivated to stay with the call until all business was completed. I'm grateful.

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Vivekananda Travels

I was on hold for almost 30 minutes, but when my customer service representative Cathy got on the line, she professionally helped me through the difficult task of canceling a billing on a URL. Thank you for your kindness and your professionalism Cathy.

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Prajakta Panbude

Their support team keeps us in business for the last decade!!

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Jinendra Jain

Due to the Microsoft anti-trust suit that caused the decoupling of Teams from my legacy, but previously paid-in-full, Namecheap Microsoft 365 Business Enterprise account, I expended hours grappling with Namecheap, as the service provider, convincing them to issue a refund on my account. After an initial denial sent over email, I called back and invested another hour pursuing the refund. Refund was finally authorized. Will not be able to regain my lost time, but at least I have some portion of the cost of the former, cancelled account in hand.

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Universal Pharma

Excellent customer service. Best I have experienced in years. Candid, direct and helpful support. Great experience overall.

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ARHAM GROUP

Frederick (Fred) from customer support is amazing! Such patients and knowledge dealing with adding plans, migrating sites and working on bugs that popped up. Truly an asset to the company !!!!!

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Govindi Manas

Katrina was very helpful. She was knowledgeable and when she didn't know the answer, she was honest about it and/or tried to get the answer for me.

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MS SHIVANI

When You think you know but you don't !?*#$I purchased WebBuilder with communications thinking, "With WebBuilder, I'm ready to get the web complete and a service to communicate with potential clients. To find out I was totally wrong and ahead of myself. The web builder was just for my viewing, and therefore I didn't need the communication. Reason I had the free web builder, not knowing that was a hindrance; I wasn't able to move forward I called and Juan D. was able to get me in the right direction

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Abadhesh sahoo

Every time I have ever had a problem a Go Daddy representative has helped me, quickly and professionally. I recommend Go Daddy, without hesitation.

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vikram thakur

Shah patiently walked us through the steps to resolve the technical problem that we had with our emails. Good job.

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