Namecheap

Phoenix, United States
image
4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

You need to Login first to submit your review.

image
Sohni Darisipudi

My tech assistant was extremely helpfull and put me at ease straight away.

image
niles clarke

I spoke with someone named Robert,earlier today, and then Neil, I believe, who helped me with a cancellation of a protection fee. Both gentlemen were so very pleasant, and more than willing to help. I love that......THANK YOU????????????

image
Ranju Misi

Namecheap is TERRIBLE. I purchased the top marketing bundle and I've always had issues with the "Conversation" feature. It started off with talk and text ( I received my phone number etc. from them), then they removed my text. Then they brought the text feature back and took the call feature away without notice and now they are trying to make me purchase it back! And, no matter the proof I showed them that I had the phone account through them and showed that it's through their own app, a supervisor argued with me and kept me on hold for over an hour with no resolve. Namecheap is so outdated. Dont waste your time or money. GO SOMEWHERE ELSE. Always looking for a way to charge you for something else.

image
marshall william

image
Jiya Bhaati

Would I recommend Namecheap? Absolutely Yes! I have registered my domains with Namecheap for over 24 years. Solid domain vault! I know I am in good hands! All my domains are safe and secure! Flowless and inexpensive domain registration process!

image
Daya M

image
Tari Z

I started using Namecheap since 2002 and gradually stopped using them due to poor and confusing interface. Recently, they deducted an automatic payment for domain renewal which I didn't even want to renew and they never sent out an email for domain renewal but just renewed it on the day of expiry. Clever tactics. Will never do business or recommend Namecheap.

image
Dipti Nishaa

very poor service and even customer service team not responding properly on my request and from last four months our account issue not resolved still and today our domain expired and still they are not ready to renew.

image
Apex Invention

Naseemty Khan

image
SURESH NAIR

Absolutely, great experience and truly recommend. Edge Of The World, Bats Cave by 4x4 and Camp Dinner was one of my best experience in Riyadh. The place have some magical vibe, romantic and the view on sunset it's absolutely breathtaking. I need to thank you Othman and Salman who made to all the best experience, knowgable, fun and professional. We had a great group, which made even more pleasant. Thank You and highly recommend

image
gajendra bhardwaj

Paid for a website then not even a month later the website won't work. I called the help line and they admitted it was a problem on their end and it would take 48 hours to fix. After 4 days I called again as the problem wasn't resolved just to be told I should pay more money for a longer subscription and that he would fix it in a couple of hours. I declined and he said it would take 24 hours to resolve. It's been 3 days since that call and nothing has been fixed yet! I wouldn't waste my time with this company. I contacted a professional web developer and they said the problem can only be fixed on their end and only takes 5 minutes to do. So although it was ok to use initially if something goes wrong it can become a major problem. I've lost a lot of clients and business because my website is down and the money I could have made from this loss I should have just hired a professional to do it. Lesson learned

image
Kala Z

I have been with Namecheap for 8 years. This year they have increased their prices substantially and also the level of customer service has dropped fatally.This week, I will end all subscriptions with them, end all email subscriptions and delete all of my products. I will move my business to another company.After all the work put in to my current products, as you can imagine this is not an easy decision as I have to start again. But, they are just terrible. Something has changed internally and they have lost it.I highly advise you to avoid Namecheap if you are serious about a business and need a genuine online presence. I have had constant technical issues which they have been unable and un-willing to resolve. A lot of the staff I spoke to this year were very rude, unhelpful and incompetent. On top of all this, their website builder is limited and they make you pay for anything you actually need to have your webpage function well. Other companies offer a much more comprehensive and creative platform to build on.

image
HELLO WEMAKEZ

i hate this website because when i try to enter vodapay it appears this is a scam

image
Rahul Ranjan

Extremely helpful and clear guidance from Scott

image
Rahul Ranjan

Made a mistake with my site and then tried to charge me $600 to bring it back. I will be moving all my products away from them now.

image
Deno Sant

I have been a longstanding customer of Go Daddy and today Tony was excellent, resolved my issue and got things sorted out.Nothing was too much trouble and it was great for me to receive such great customer service. Would highly recommend.

image
Niraj Rai

Special mention to Frazer, the guy is a genius, amazing service - satisfied customer :)

image
Vema M

Wonderful tour and very informative, Marianne was very knowledgeable about the Roman history and she presented the subject with genuine passion. Was a tour worthwhile to do.

image
Rekha M

The customer serviceEverything was explained where I could understand itThe patienceThe swift news of getting things rolling.

image
Metier Solutions

When calling for help, I spoke with Raymark who was not only able to correct what I had messed up but was personable, kind, professional and made me feel important. The problem took a while, so I received a call back from a happy person who made my day brighten with encouragement and helpful instructions to continue on my Namecheap business website journey. Raymark was so understanding and wanted to know more about what I do which had me feeling like a valued person in a day when customer service reps seem to be robotic and uncaring. Thank you for having such a beautiful person taking care of your clients!!!! Raymark is a light in this industry of apathy.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow