Garrett was extremely helpful explaining the plans and costs associated with each.

Customer Service is Excellent; resolved my billing issue within minutes!

I was told we were paying too much to Namecheap and to move our websites to Cloudflare. OMG that was such a bad idea. They may be half the price but they didn't have a phone number and I waited 2 days before I got a response to my email query.then, I did the instructions and they didn't work.I wrote to them asking what I should do next and made a comment that I hoped I wouldn't have to wait 2 days for another answer. I was told that they prioritised paying customers (I am already one and was planning to pay them more with this move) and if I wasn't happy with their service, I should go elsewhere.So, I think I will move back to Namecheap and be happy to spend the money with them!! They have a phone number and genuinely help when you need it.

My representative Miguel was amazing. He listened to my needs and gave me feedback. I will recommend Namecheap. Thank You

I have several domains and websites with Namecheap. All of a sudden I cannot access the website editor feature. I reset my cookies, deleted browsing data, reset my computer, tried on multiple devises and multiple browsers and it still doesn't work. When you contact customer support they just go right back to "it's your cash and cookies"

Namecheap tech support is outstanding. Prompt, clear, and patient assistance to resolve issue quickly plus additional insights and tips. Why I recommend Namecheap as first step in launching new business.

Patience was amazing. Knowledge was amazing. He had to go into 3 different setting to solve my problem with Microsoft 365 new authentication verification. How would anyone know how to turn this off? Microsoft is all wrong. Too complicated.

All of the Namecheap staff that I have worked with over the years have been very helpful, much appreciated.

I was having difficulty with setting up my email on a new computer. I couldn't do it, and I couldn't get into my Namecheap account. It turned out that I had a number of old email accounts in my Namecheap account that were causing problems. It was a complicated problem working through all of that but the representative was patient, kind, listened well, and really wanted to help me. It was the best customer service experience that I can remember.

Connor took care of my complicated issue. A pleasure.

Super nice and helpful guy! Answered all my questions, never rushed me and gave me great advice above and beyond. Super impressed! Never let him go!

The service that I've received from Namecheap has always been exceptional.

WOWGil killed it.Thankyou

I called Namecheap needing help with the Microsoft Multifactor Authentication process on my email that I have through Namecheap. The representative was very knowledgeable and let me know that my email account wasn't licensed through Namecheap but another source. However, he was able to help me with the issue.

I have spent over 10 hours on the phone with these people trying to get my refund of $98. They every time they tell me they will refund it as there was a mistake on their end, but they never refund it. Thieving idiots, I will never use Namecheap again.

Was terrific to have a real person with minimal wait on the phone and someone who spoke clear English with a clear phone line. Tracie was friendly, competent and got the job completed very fast.

Please, I beg you to stay away from Namecheap,they are the worst. I had to file a complaint against Go Daddy on the BBB and boy was I shocked by the complaints and I’m talking about thousands of complaints. Go daddy till this day not only do I not have the product but it’s refusing to refund me my funds. And I am not the only one that they’re doing this too. They store your payment information your card information. They also if your card is expired, they will purchase your information to process to process unauthorized payments. So save yourself a headache there’s so many other great web hosting services that you’ll be much better off with. They are honest they are competitive and they offer a great customer service. Till this day I’m waiting for a call back from a manager from Go Daddy. Never received one nor do I expect one because Go Daddy has terrible customer service, has terrible tech service, an overall bad service. Save yourself the headache and go to another hosting company. Don’t know why it’s saying Julia when it should say Ketty that’s my name.

The tech who helped me was just amazing. He fixed my issue quickly and efficiently. I have been using Namecheap for at least 12 years for my business and I have always had a great experience.

The customer service is top notch , easy to get a hold of.