I've typically had good experiences with Namecheap products and services but aware that if you don't want a renewal, you need to set it up to Cancel. I thought having an expired payment method was sufficient (the emails warned I would lose my renewal) but the small print allows them to use credit cards attached to other products. It was an expensive lesson.Fortunately, the last agent I spoke with helped me recover some of the cost by transferring accounts.

Quick and easy, John identified the problem and fixed it in 1 minute. Email up and running. Thanks

Eric , ( I believe is correct),was very helpful and fixed my problem quickly. I am very satisfied.

Namecheap has a true team of professionals with patience, and idealistic conclusions, for most of my purchases. "Fantastic Experience Eveytime"! Thank you, Kenny W. A-BB, Diversified, Inc.

Chris immediately found the problem and fixed it. Great customer service!

David from Namecheap was Amazing if you call and he answers you be in good hands

Resolved my issue quickly

I have been self employed in my travel business for 35 years. I am now retired and starting a new business. I have never encountered a most personable, delightful and knowledgeable person as Kevin. He truly loves his job and it rescinds to the customer. I wish I had a Kevin working for me all those years. I hope Go Daddy realizes and acknowledges this man, great sales person. If I was still in the Tourism Business I would steal him away from Go Daddy.

Great customer service. Unlike the idiots at Siteground who make you jump through hoops and then cut you off.Go Daddy is very professional.

Fast and helpful. Great service

Hands down. Namecheap have THE BEST customer service. Whilst their website UX is confusing, just being able to call them up, have a rep on the line in less than 3 mins and complete multiple transactions in a few minutes is PRICELESS!! Their call reps are what EVERY company should aspire to have.Also, this review is for multiple situations like this...not just today. Their price is more that fair for the hours they have saved me over the years. And I again I can't reiterate enough... every corporation in America should follow their intense level of customer service via phone calls. The only other corp I can think of that comes close is Instacart.

I was speaking with a guy named Dan and he was very professional and helpful I would of been stuck without him so gratefull

Love being able to build my own site, get help when needed!

Namecheap has the best customer service and you can actually speak with them.

The representative I spoke with, for nearly and hour and a half, was beyond fantastic. Rell, the rep, was kind, helpful, understanding of the issues a non-computer expert faces and willingly listened to my questions and concerns. He then was able to recommend ways to get my website performing at a high level again. He was amazing!

Excellent service! Patient and knowledgable

We had a DNS problem that our Namecheap representative was able to tell me how to fix. Our website was not accessible before; now it is back online! Many, many thanks!

Great customer service!! Very helpful in setting up things and making sure the website is secure from hackers.

do not recommend! still not fixed - microsoft 365 and godday emails are incredibily disfunctional and constantly glitchihng - over 5 days now. no response from Namecheap and at least 3 times a day they just stop working. every day!!!!

My representative, Tazsha provided me with an exceptional customer service experience. She is knowledgeable and genuinely cares about her customers. She turned a situation from a challenge to a WIN WIN!She represents the Go Daddy brand in her actions, her care and in ensuring a positive outcome.