I have an urgent need to make changes to my website and go daddy experts were very helpful, resourceful and understanding of my business needs.

Thank you go, daddy, and for the people that you have working for you, I appreciate them. The woman that worked with me was very kind and understood my circumstances and go daddy is a great place for those that need to provide information and so forth. Again, thank you so much. I highly recommend Go Daddy and the representatives.

Although my problem was not the result of anything Namecheap had done, Ronnie was exceptional at explaining how web hosting works and how he could help me!Above and beyond anticipated customer service!

17 april 2025 several hours couldn`t login to account? called uk costumer number. for them to help me, agent ask for my account number? how can tell you my account no, when i can not login? there was a problem with login, agent confirmed this. but with out the acc number she told me she cant help ?ive asked to speak to supervisor or manager again she refused that coz i didnt have acc no? i asked for a DSAR/SAR for the conversation we just had so i can keep report, she told me NO you can not have that ? either (SHE did not know what the DSAR/SAR meant?) or she pretendant she didnt know? HELLO by uk law you have to give DSAR/SAR report. this is on recording, plus 2 days ago ive bought a domain name, ive search on Namecheap? it was ok? guess what? ive gone with it, ive paid for it. ive got it,? (well? i hoped ive got it) 24 hours later i get email from Namecheap, saying domain name i paid and bought for is not available? ive been told i can not have that domain name? www.beko . one ne explanation no reason. first you sell it. later you say no we cant sell you that? what a rubbish rip off company. by the way Namecheap, by uk laws you have to supply DSAR/SAR report i will be awaiting for that report.. you can not say no to that like your agent said? again if you say no i wont be surprised with your BS story`s.? you will find my details on the domain name you tricked me YPOSStill awaiting response after I’ve filled out the form Namecheap send? this is 3rd update still awaiting response from Namecheap i have filled the report they send me? still no response, from the domain they sold me and day later they cancelled? coz they sold it to someone else for a higher price? www-dot-beko.one is trustpilot going to do anything about it? or the trustpilot works for company`s rather than consumers? coz consumers don`t have pay but company`s pays 1000s of pounds? to trustpilot...? rip off company`s rip off pilots...? oh by the way still nothing about DSAR/SAR coz agent on the phone told me i cant have it...? hello?up date? god knows how many times?at the moment im wiht Namecheaps help chat for the last 90 minutes every single person put me on higher department i feel like on the 9th cloud:_ 5 different higher deparpment. every single time ive been asked same question just to put me off? but no im gonns fight till the end.. Namecheap go on daddy :) if im asking for a DSAR/SAR you can not ask me the reason? ive got it all on the recordings.update: been on the chat for the last 2 hours been put trough 6 different department guess what? first person has become the second person? they still refusing to give me DSAR/SAR report?last update from Namecheap:Sure you have the right to record, share and publish the information on internet. All the agents I have spoken to was from India and had no understanding about the British laws and regulations? Im sure they didn’t even know what is DSAR/ SAR means? If you think you’re talking to Namecheap support team in ????. You’re very wrong. Coz you’re talking to someone in a different country which has no clue about the laws in England. What you expect from a company who sells you a product and turns round says oh sorry we already sold that to someone else.?

Tim at Go Daddy was incredible.. he was kind, patient, knowledgeable and informative. He guided us step by step.

Excellent customer service skills from Rossana Camacho!

Mark was great! Very helpful and extremely patient! Thank you for the excellent service!

IMO, the cornerstone to success IS customer service/effective listening AND response. Jorge accomplished both and his responses/questions were representative of listening and responding accordingly.You have a great rep, in Jorge, and I suspect he's, likely, one of your top performers.Thank him, again, for me - please.Thank you

They are always very helpful and make sure your concerns are taken care of.

Worst support

Namecheap were fabulous dealing with my issue. Friendly, knowledgeable and very patient.

The service is excellent, with reasonable pricing. The payment process is very straightforward, and the call center is always available to provide prompt support and assistance.

Their technical support has always been very good and the last Representative Peter, was outstanding.

I have really good experience with Namecheap It’s answer the call very quick and it has very nice customer service resolve the problem. Whatever problem do you have and it’s trustable.

We went on a full day private tour with Louis on 4/15 visiting many of the U.S. sites. It was a great experience! We were so happy we decided to go on a guided tour instead of exploring on our own. Louis was very knowledgeable and patient (we are traveling with a 4 year old and 18 month old). Visiting Normandy was a bucket list thing for me and Overlord and Louis did not disappoint. We have been on many guided tours and I can easily state he was the best we have had.

I was able to speak with an actual knowledgable human his name was Israel and he saved the day with his top flight customer support. (This is a real review from a Human)

excellent service by Andy at Go Daddy truly amazing

I trust Namecheap completely, but Nuvirra.com which is parked at Namecheap is being used to provide email addresses to scammers where they try to get people onto paid unsafe sites

Genuinely believe this company is s scam. I have paid monthly for one year. £27.00 per month. I realised a few months in to the contract that my website was no where to be found. I brought this to their attention and asked for it to be rectified. This happened in November 2024 and again in January 2025. I have the screenshots explaining my extremely personal circumstances, as to why I couldn't chase this further at the time. They continued to take money and not host my website. I was alerted again when they tried to take a yearly renewal fee. Now I am trying to get a refund for the year that they took payment but provided NO SERVICE. They are claiming this is an 'out of policy request'. I am having to have several hours on the phone trying to resolve this and still no refund. I have waited the 7-10 day period. Now waiting for two managers to call me, who didn't. Do NOT recommend.

Customers service was very good and the assistant worked at getting the best possible price for my business emails and website