Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Ketan Adiyal

Ease of use. Hassle free. I appreciate the alerts, notifications, and feedback.

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Manoj Tambe

excellent customer service. well worth paying a small premium for.

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Vishwas Thakur

This customer rep listened to my issue about being sold the wrong product and issued a full credit the same day. It was well within the 30-day refund period.

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Akash Maurya

Been using Namecheap for over 20 years. Always great service with knowledgeable people. Would highly recommend for complete website management services.

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Avijit Layek

The customer agent, Lucianna was great, patient, explained issues, & polite. But Namecheap is too expensive; emails should come with domain names as a package, not separate, Namecheap is ripping money off customers.

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Amit Awasthi

Carl remained calm and was able to assist me with everything I needed to get back into my account.

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Texcial Lite

Very Professional. SUPER helpful. YOU GIYS ROCK!!

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Ajit Singh

The representative knew exactly what I wanted and fixed the issue immediately. Was very friendly and easy to talk to.

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premkumar v

All around a good relationship with a nice selection of product to build business.

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Shankar G

Customer support was very helpful and easy to access.

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Milli K

Scott was very nice, helped me with my issue. Great customer service :)

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Ahuja, Atul

My tech issue of no longer receiving my business mail on my phone was worked through by Namecheap's Joshua R. He was patient and knowledgable He earned his 5 star rating'

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Romin Joshi

Well I'm sure the company to me honest Mavill recycle corporation

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Sathyam Bio

Great service,Friendly, patient in face of my newbie questions.Explained everything really well!Highly recommended!

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Shivam Arora

So easy to resolve my issues in just 10 minutes.

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Joseph Martin

Sebastian was great. Understood what I needed, explained everything simply and got done what I needed.

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Sanjiv Datta

Clayton was prompt, courteous, and professional. Exceeded expectations. Thank you.

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santosh kumar

Great service, professional, polite, knowgeable and super patient.

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System Administrator

Dear future customers of Namecheap,to inform you that on April 9th I received an automatic system email informing me that the migration of my professional account (364 professional) to microsoft would start!I was super stressed about such procedure which I hadn't submitted, replied by mail, no answer, then I called customer hotline...on 10th morning. for a quick fix that turned out inefficient as Immediately after couldn't access my prof mail any longer, I spent the last 24 hours, trying to obtain an explanation and solution from Namecheap support team via chat, whatsapp, emails, tel...also called microsoft support team (need to wait at least 1 hour before reaching out someone, and line can be cut!). it seems somebody "malicious host" which entered by Namecheap account with all details, except wrong IP, as i could check, sent this instruction.It is Extremely worrying, frustrating, time and energy taking. For no result at this time. So no access to my prof for last 8 days!!!I communicated with at least 15 different support persons from Go Daddy, each giving me different instructions, process options, pushing me again to Microsoft! asking me over and over the same questions...I am just out of a 1h30 mns call with Namecheap support team, and they promised i would get an email with solution and next step right away, I am still waiting 1 hour after this long call..what they told me is that the issue is escaladed, But seems not...This is a VERY VERY BAD experience.I just hope to get my email restored then I will manage to move out of Goddady and hopefully they will reimburse me the 500 Euros worth of hopeless access to email and 365 business professiona which i renewed on MArch 14th for one more year. RIght now i feel totally hopeless and confused about Go Daddy. So be extremely cautious before signing in with them.

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