Namecheap

Phoenix, United States
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4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

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Swapnil Pardeshi

Great Customer ServiceAngel was very knowledgeable and worked fast to solve any issues I was having on my website. He made my day.

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JAGANNATH PANDIT

Raymark She was great

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Laabha Tarpa

Namecheap, has been very helpful in transitioning from Bluehost back to Namecheap.

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Mahesh Apte

If you want to talk to nice people, call Namecheap. If you want help building a website… find someone else. They are highly compartmentalized; very limited in their design capability; don’t communicate that to you. you will spend a lot of time on the phone, usually frustrated and maybe with some resolve. learn how to use their editor.. because in the end you will be doing most of your own work. their service is not expensive and you get what you pay for.

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Pandurang Mallya

Niko was awesome!

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NITESH SRIVASTAV

I don’t know if I could expect more, I just had a great experience, and my questions were answered. They did the job at a level of professionalism, that should come with customer service. Kudos to customer service.

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Varad Technologies

Nirali, was so patient and helpful. I appreciate this type of excellent customer service and appreciate the pleasant, patient help she gave me.

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Lila Z

APPALLING. Advised they would transfer the website. Failed to do so. We lost everything. Zero assistance to retrieve. Zero accountability or follow-up consultation. Cost us thousands. In response to your reply to this review, the site was NOT DOWN at the time the customer service agent advised they would transfer the site. Further , if the customer service agent was having issues over such a significant task why didn't they advise the customer instead of dropping the ball and IMPACTING OUR BUSINESS NEGATIVELY. It's interesting Namecheap have only shown interest in this matter when it has become public, impacting their business.

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Neeraj Singh

Needed emergency help with another vendor. Go Daddy has been great! Have been a client for4 years and they have never let us down!

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Mouli Gonda

Nothing like the intelligent interaction with a human.

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Swapnil Pardeshi

I really had a great experience on my call with Kyla. She was super helpful and ensured my questions were answered.

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FAEEM AHMAD

The person who helped me had the answered with no hesitation !

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Vivyek Rai

I always have great service with Namecheap and they're always updating new ways to deliver what the customer needs with their products.

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prince raj

My experience with Namecheap was awesome! Mike answered all questions and made each one of them very understandable.

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Bhagat Mayur

Chris did excellently great.

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Jayeshbhai Patel

On April 1, I let Nicholas from Go Daddy try to upgrade some things on my account and all he did was make it 10 times worse since April 1 I have not been able to receive any messages from my clients mind you This is peak season for me so I lost out on thousands of dollars before he did any changes I was getting emails every single day to now not receiving any emails for more than one 3 weeks. I am so upset. I hope this never happens to anyone that’s trying to run a business through Go Daddy. I’m sure every single client that tried to message me has already found someone to take care of them which means I lost out 100% here. I am so upset I Let Nicholas take over my account and all he did was charge me more and now I haven’t received any email since April 1. I have lost out onso many thousands of dollars and all of my clients that have been trying to send me messages. Have found someone else I want a full 10 years of Go Daddy for free. This is ridiculous. I hope no one ever has to go through this. I am so frustrated. This is peak season for me and now I justlost out on thousands of dollars ??

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RONIT ROY

The person was very professional but could not help me.I was up sell 4 domains i did not sign up for.It has been over 5 days i could not give me a refefund.I am handicapped and limited funds.it is a disgrace that you would take money from me and refund it. You are slick operators

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bruce cyane

The agent was able to resolve my issues in an extremely timely manner

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Vipul Upadhyay

Great and efficient customer service. Continue the good work.

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Riya Ri

Thankful for how art was. My Tech struggles are real and he was awesome.

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