The representative I spoke with was extremely helpful and professional.

the meat was cold and fatty. the hush puppies, while being tasty very stingy with, only six. the "craft beer" did not taste good and it was warm. the only thing that was good was the vinegar-based cole slaw and the parking. oh, and the service time was good.

I made a mistake and deleted my account so I called on September 3 to get help. They said in 72 hours I would be up and running which did not happen. I had to make 4 phone calls to get help. The support department had asked me for an another email so I could reset my password. That department asked me for identification drivers license wasn’t good enough than sent passport. What really irritated me was when they asked for id for a fictitious email address. There is no person by that name then they made me send my husband’s information then after I sent my husband’s information then they say now take a selfie with your ID. It was getting very frustrating. It took me from September 3 to September. 17th to get the problem resolved I just didn’t understand why I had to go through the hoops of so much ID I had this account for over 20 years. Who else is going to use the name I’m buying the name. I am happy now I have my accounts all back and all my information.

They were very eager to help and took the time to make sure I understood what I needed to do to make the adjustments. They even looked at some other opportunities I had to make my website even better. It was great.

Customer service rep knew right away how to solve my question.

I've been utilizing Go Daddy forever! Had to purchase additional brand domain names and Mike helped me out with only 1 phone call!

Joel from Customer support was very helpful and patient. He was able to help me with my issues

Helpful and polite

Mary was very patient and explained everything in great detail.

As a web developer I use many hosting/domain companies and I always warn my clients against using Namecheap. They prey on un-savvy people to upsell them on unnecessary products - I have had so many clients paying 4x as much as they need to b/c Namecheap has sold them additional, unnecessary products. Now that they have launched their premium support product, their standard support has gone down hill significantly. This company is fine for domains and email, but I would NEVER use for hosting. Many better options out there.

The representative (Jacob) was knowledgeable and patient with me and my ignorance of all things tech. He tried to meet MY need instead of only representing Namecheap.

The Namecheap representative immediately understood my question and resolved the issue for me. Since I was already talking to a representative I asked another, completely unrelated questions and he emailed instructions to me on how to accomplish what I needed to do.

This dude right here was awesome very informative cool as s*** and. Hit me pick out exactly what I needed

Being in business for 33 ts having to deal with numerous customer service issues.. this was by far the best experience

Costa was very professional, yet fun to work with. My concerns were all addressed and issues resolved. Would def recommend Namecheap anytime, and I work for a BIG tech company. So there's that! :)

I was on the phone with my Go Daddy tech person for over 1 hour. The issue was complicated but he did not give up. He looked at different ways to solve the problem. At the end everything was worked out

Aranxa E was great! One day I asked one of the floor managers if they could refund about 2 items, but the manager deleted everything and said it could not be restored but the next day I called Namecheap Customer Support where Aranxa answered! She was really friendly and help get my website back and all my products! She was telling me instructions very clearly on what to do! Thanks Aranxa.

Customer service quickly responded and solved my concern

Go Daddy's customer service has always been the best. Each representative has always given me full attention and made sure my issue or questions have been resolved.

I had Smartline for years and it worked, not well, but it worked. Namecheap decided to move everybody to Conversations. I questioned them extensively as to whether I was going to lose any data and I was assured repeatedly that everything would move over. NOPE! I have lost years of customer information and Namecheap customer service doesn't have a clue what is going on. I have been on the phone or texting with them for over seven hours and I get a different story from every person I speak with. I will be looking for another alternative.