Austin was very knowledgeable, patient (gladly spent an hour on the phone with me), kind, and specific when Giving detailed instructions, guiding me to fix my mistakes and answer all my questions. 100% refer Namecheap to everyone, not just because of the ease of their products, but because of the exception customer care they have to give!

Raphael... Customer support for Namecheap... Was very courteous and helpful.

Febielene was super helpful and patient and solved my issue. 10 out of 10 starts!! Thank You!

Namecheap keep asking to send them signed ID and proof of business so they can cancel 2 step verification and I will be able to log-in because I changed my mobile number. It has been loads of time now, I keep send them the required documents but they just ignore me, I even twice spoke to 2 agents over live chat, they confirmed that they spoken to recovery team and they promised them that they will remove the 2 step verification after few hours but nothing happened, I have a proof of those 2 agents!! Namecheap is messing my life and my business, wish never signed up with them. Customer number: 190771202

Just finished a call with Chris at Namecheap and he was friendly, knowledgeable and very helpful.Good job Chris and Namecheap.

I recently used the text-based customer service system to resolve a billing issue, which unfortunately took over two hours. During that time, I had to reach out 18 different times due to unresponsiveness, repetitive questions, and insistence on maintaining my service. I even tried different numbers, thinking there was an issue with my phone, but the same service experience persisted.Given the high cost of their services, I expected a much higher level of support. Unfortunately, the customer service I received was subpar and did not meet my expectations.As a result, I am considering transferring my account to another provider.

I swear its the worst website ever!. I made a domain and business email it couldn’t work then I contacted there staff everyday long hours and no one help me well!. tooo bad service. I recommend Namecheap instead of consumed much money for ads give attention to the customer service chose a good staff. U r under qualified really!!!.

They refuse to put the website builder on auto renew and if you miss a payment they delete your website and then try to charge you for the restore. I’m a tradesman and am working non stop. I imagine many others have had this problem. It is just a money grabbing scheme.

PERFECT COUPLE

Al was very helpful and patient. I thought I lost all my products but he helped me retrive the page. He also explained my domain. We got everything resolved.

Smashto.tv is by far the worst title in the world

Every time I require any help or assistance it is always sorted out with just one simple call even on Sundays.

Remember ok

I got billed for 35€ even though my account has 0 products. I don't understand why, and I want the refund.

After dozens, and dozens, of failed calls to and with Microsoft, and ohhhh…., so many hours about a Domain issue, Travis B. of Go Daddy identified the problem/issue. Travis did so in a matter of minutes and was able to explain the issue(s) to me with what the needed fix would be. In my opinion, Travis needs to be a “Trainer of the Trainers” . Travis brings and can speak technical IT “stuff” down to a level of understanding by us non-technical people. Please thank Traves again for me and….., thank you Namecheap for employing such GREAT TALENT as is Travis B.…!!!!!

Ty was AMAZING! Look no further and just hire go daddy! He went above and beyond in assisting and helping things move along in fixing issues on my currently running website

We had a very successful migration from Gmail to MS thanks to great support from Namecheap!

Very knowledgeable agent.

Thank you Mary Grace for the AMAZING support. She not only helped me with my pressing issue, but also provided so much knowledge and understanding about the Cpanel, and the technical details of navigating it. Thank you so much for your help!