Online telephone support is excellent. Patient, competent, and insightful.

Excellent customer service. I had spent hours trying to fix this before calling. Pooja Magen was extremely patient, thorough and kind. Especially assisting a NON IT savvy person having to navigate numerous steps to resolve the issue. Highly recommend.

Godady service is greatly appreciated across all my index finance company pajenterprises LLC Inc BBB.org Franchise African liberation reparation international movement across sharing yield commodity properties Equity interest rates index S&P500 email service'great team's together Eabic.org

Jake was an amazing customer service rep. He knew the problem quickly and was efficient in all of my questions. Please give him a raise or a bonus. Thanks

For 20 years I've used Namecheap and customer service has always been outstanding. Tonight, on a Sunday, a business critical decision needed to be made that would impact operations on Monday. A customer service rep knew precisely what I was trying to achieve and helped me do it. At first attempt. Bravo.

I trust GO Daddy because I've been with them for the past 16months for my digital business both on my business website and email and I've just done a renewal for another 2 yrs with Pooja's assistance. Highly recommended because of the exceptional service.

Good customer service

Mary in email tech support was awesome. She walked me through resetting up my email & was able to successfully trouble shoot some issues during set up. Then while talking she suggested the Alias email which is free & also a back up email so my emails are well protected. I have been with Go Daddy for close to 20 years I think & hopefully will be with them another 20!

Great support team that can easily mange any issue.

They renewed my domain while I was away. When I wanted to renew it for a longer period, they said they had to delete it. After that, I had to pay a redemption fee to get the domain back, without any renewal included.I asked for help, but they responded after 15 minutes. If I don’t reply within 5 minutes, they log out, and then I have to start all over again. This happened 6 times over the course of 4 hours, and nothing has been resolved yet.----------Thank you for your reply, the redemption fee is still in my cart. So thanks no thanks!

We have hundreds of our domain names hosted at Namecheap. Now we want to change administrative details, but this is not possible in the Namecheap portal. Changing these details can only be done through personal contact with Namecheap and costs 15 USD per domain. Our experience: Bad service for loyal customers.

I recently searched for my domain on Namecheap around and found it available for purchase. However, when I returned to register it, the domain had been taken by Domains By Proxy, LLC - started by the founder of Namecheap, which I discovered through a WHOIS lookup. This happened shortly after my initial search, raising concerns about domain front running, where domain registrars track searches and purchase domains to resell them at a higher price.This practice is simply unethical, especially since I need this domain for my business, and now Namecheap is offering to sell it at a premium price. Their policies are not transparent about how they use your search data but I have discovered for myself how they do use it so that you don't have to.I did not consider that this would happen with a large company like this and am extremely disappointed in their unprofessional and unethical practises. Hopefully, at least, my advice and experience is of use to someone.

Caz was super helpful and I spoke to real person.Better than most global service desks

I've been a customer for over 20 years. I will be looking for someplace else for all my web, email, phone needs. It's gotten so complicated that i spend more time trying to get a hold of Customer service than I can afford to spend. They switched their Smartline and I can't make outgoing calls without first tieing all my email and socials -WHICH I DO NOT WANT TO DO!The 20 minutes I had to work on this is gone and the issue is not resolved, which negatively effects my business. This lifelong customer's time will be better spent shopping for a new company.

Andy is very patient and helpful. He resolved my issue

I had a great experience with the customer service representative, Aaron, and the company. Very responsive to my needs and questions. He also went beyond what I asked for in helping me with my account. I recommend their services.

Go Daddy is easy to use, priced properly and offers great customer service

After many years of using Namecheap for my email hosting and web service, I am very pleased with the service and cost. I've never had problems that weren't addressed quickly and completely, and I recommend to everyone who needs a reliable hosting service to contact Namecheap.

Mark was excellent. Calm and walked me through my issue with 365office. Really nice personality. Very knowledgeable.