Ryan, my customer support was truly awesome!!! So helpful and knowledgeable.

So many businesses that are on the Internet that you cannot trust it’s so refreshing to get in touch with the business that has your back. Go Daddy is one of those businesses. In particular Angela, one of their trusted Advisors assisted me and was very helpful and saved me a lot of money. Go go go go daddy.

The service rep was friendly, understanding, and quick. It made something that set me back two months not quite as bad. I appreciate it!

The customer service representative was extremely patient and provided exceptional service to solve all of my questions and issues. I would highly recommend Namecheap services for web support when building your business.

Operator put my on hold while tech department resolved my issue. I was very happy with the service I recieved.

I had a Namecheap account problem that was somewhat complicated. The help I received was professional and Alana was extremely knowledgeable.

well, when things weren't working right the team made improvements there were some delays but they got things done for me.

James helped me. He was professional, & kind. Always a pleasure to do business with kind, customer service oriented hard working folks.

I've used Namecheap for years to register and manage domains for my businesses. My experience has been very positive and it's usually easy to get things done when I call. That's pretty rare these days in business.

? Frustrating Experience and Poor SupportI had high hopes when I signed up with Namecheap for my website hosting and domain services, but unfortunately, my experience has been nothing short of frustrating. The hosting is slow, with frequent downtime that has negatively impacted my business. On top of that, the control panel is confusing and not user-friendly, making even simple tasks a hassle.What made it worse was their customer support. I contacted them multiple times for help, but the responses were either slow or unhelpful. It feels like they’re more focused on upselling unnecessary services rather than solving problems.Overall, Namecheap didn’t live up to its reputation, and I regret choosing them for my business. I’m already in the process of switching to another provider, and I can’t recommend Namecheap to anyone looking for reliable hosting services.

Dislike Product confusion as to what fuctions they do and how one vs another may or may not compliment other products.It appears they will not tell you if you are paying for a useless product to yourself/company. ~ and its on auto renewal...

I knew nothing about setting up a website and Ben talked me thru the entire process.

Been using this company for 10 years excellent service and you speak with an actual human.

Namecheap took down my website today and I have not received emails for two days. They had an incorrect credit card on file. They never notified me that there was a problem in time for me to correct the problem. They did notify me that there was a problem AFTER I already had rectified the problem, thereby creating more confusion, stress and wasted time. All the people I spoke with at Namecheap were excellent and they helped me efficiently. But the company still ruined my entire day. They should have called me or at least sent an email notification a few days before taking my website down.

THE AGENT WAS CLEAR, EXPLAINED WHAT HE WAS DOING IN A WAY I COULD UNDERSTAND, AND WELCOMED QUESTIONS.

Worked with Aaron, he helped and was very polite and knowledgable.

The customer service representative was outstanding. He was patient, very kind and extremely knowledge.

Helpful , kind ,patient, knowledgeable

Jason, the Namecheap Rep. understood my request and took care of me bigly!

It’s affordable to new business owners like me and also customers services are the Best .