I ONLY STARTS MY RELATIONSHIP WITH GO DADDY, EVRYTHING WAS GOOD,PERSON UNDERSTAND MY NEEDS,GOOD COMMUNICATION,HELP TO RESOLVE MY CONCERN.I PURCHASE WEBSITE+marketing OPTION AND HOPE EVERYTHING WILL WORK WELL.

I asked Namecheap to close my domain because I had already cancelled the hosting (could not afford Siteground's bill to renew). The very patient customer care operative (who has a long name but said I can call her "Jazz") offered to switch my auto-renewal to manual renewal. So I still have the option to revive my website. She told me Namecheap also provide site-hosting. She wasn't pushy which I really appreciate.

Representative, very patient explained everything and made me feel like I was a rockstar when we were done! I appreciate him explaining everything and being in no rush

DO NOT PURCHASE "Ultimate Domain Protection|"$32.99/yearIt's NOT "Everything in Full Domain Protection" it's the most unthinkable, unprofessional and unsafe paid service I have ever seen for a domain provider. Also, I tried to downgrade it so many times,, and it's not POSSIBLE. It might Protect your domain from being deleted due to an expired credit card - yet it makes it IMPOSSIBLE to handle DNS as it will block any attempt of adding info to the domain more then a few times - making it IMPOSSIBLE to handle the domain!I recently attempted to change my DNS settings and MX records with Namecheap, and I must say, the experience has been incredibly frustrating. Their so-called "security" system restricts you from making multiple changes in one day, enforcing a 24-hour waiting period after each set of modifications.This system not only feels excessive but also undermines the overall safety and functionality of my website. If I need to update my DNS settings promptly, this limitation makes it nearly impossible to do so without unnecessary delays.In a world where online security is paramount, it seems counterintuitive that a company would implement a system that puts my website in a state of flux for an extended period. It raises concerns about the safety of my site and the ability to manage it effectively.I urge Namecheap to reconsider these restrictive measures. As a customer, I expect to have control over my domain without arbitrary delays. If you’re planning to change your DNS settings, be prepared for a drawn-out process that can leave your website feeling unstable and unsecured.

I wish I could give them 0 stars. I just spent an hour and a half on their useless customer support trying to get them to correct a £60 charge. Total waste of my time.To be clear I was not queuing for that time. It was mostly spent waiting for their agents to check with their supervisor, over and over again. And still not be helpful.

I can't comment on hosting, but we got moved onto the Namecheap emailer system when they took over the (previously excellent) Mad Mimi system, then closed it down. By comparison, the Namecheap system is awful - very difficult to replicate our previous good-looking email layouts and no sensible "Are you sure - this is about to go to nnnn recipients?" checks before an email is issued. Have now moved to Brevo which is, so far, very much better.

Quick, efficient and professional service with a professional demeanor. I was completely satisfied.

Goddady has provided my office food service throughout the years have always been helpful in assisting with any need. Yesterday I had various questions and their representative was patient, knowledgeable and responded to all my questions. I felt well taken care of and he went out of his way to give me more information than what I requested.

No comparison nobody out services go daddy

Great domain name transaction experience! The Namecheap broker assisted me every step of the way - educated me, negotiated fairly and communicated on a regular basis. I'm very happy with the level of professionalism provided by the broker and the outcome achieved by working with Namecheap!

I respect the professionalism

Patient, knowledgeable and quick customer service.

Dear Namecheap Support Team,I wanted to take a moment to express my appreciation for the exceptional support I have received from your team, even though my issue (ART-599240) is still being processed. The representative who assisted me has been incredibly helpful, supportive, and cooperative throughout the entire process.Their professionalism and dedication have truly encouraged me to remain loyal to Namecheap, and I am even considering purchasing additional services due to the excellent support I have experienced.Thank you once again for the outstanding service. My regards and appreciation to the team for all their efforts!Best regards,Mishal

The representative was very professional, knowledgeable, and customer friendly.

I needed to make a name server change (something that's outside my norm) so I called and it got handled very quickly. I also somehow had 2 accounts and my rep Marruz helped merge the two accounts. All in all a very successful phone call.

After being run through multiple calls and people, I was finally connected to John at Namecheap who was able to fix my issues with patience, kindness and no language/accent barrier. He made my month!! Thanks so much! I'm beyond grateful

The technician (Tracie) was absolutely awesome! She walked me through every step, showed me where I needed to be updated and protected. She understood my business needs and was beyond helpful and patient with me!

Ryan with Namecheap tech support was friendly and very efficient in getting my concerns addressed. He was patient and walked me through the steps to confirm my email account was properly protected after a suspicious email was received.