Very great experience

I listed my domain instalador.com for sale on Namecheap, and it was sold through their partner platform, Afternic, in August. Unfortunately, my experience with Namecheap has been highly disappointing. Despite the sale being completed, I have not received my payment for over a month.Namecheap facilitated the sale through Afternic, yet both companies have failed to resolve this issue. I’ve had to chase after them multiple times, and even after being promised a scheduled payment date, nothing has been delivered. The lack of communication and accountability from Namecheap, as the parent company, is frustrating and unacceptable.I expected a company as large as Namecheap to provide a more reliable and responsive service, especially when it comes to handling financial transactions. The fact that this has dragged on for weeks without resolution, despite Namecheap charging a 15% commission, is highly concerning. I am not satisfied with the service and would advise others to be cautious when selling domains through this platform.UPDATE: I previously shared my disappointment with Namecheap and their partner Afternic regarding the sale of my domain instalador.com. Unfortunately, the situation remains unresolved, despite multiple follow-ups.Namecheap informed me that the payment had failed due to an issue with my bank details. However, after logging into my Afternic account and confirming that all the information is correct, I was surprised to find that they had not notified me of any failed payment attempts. It’s concerning that Namecheap and Afternic have been unable to process an ACH payment to Bank of America, the second-largest bank in the U.S.This lack of communication and failure to resolve such a simple transaction is frustrating. I’ve provided additional information, including screenshots of my correct bank details, yet the delays continue. Namecheap’s service has not lived up to expectations, and I remain unsatisfied. I would strongly advise others to be cautious when using this platform for domain sales, as my experience has been far from smooth.

Go Daddy always gives fast, efficient service.

Joshua was amazing. He took much time and extra care to help me re-sign for 3 years for my online store, and get it back up and running so that I can service my customers. He was very knowledgeable,polite, helpful and patient, as I am not good with technology. Once the work was finished, he took extra care to explain things and walk me through how to log back into my WordPress site. I am very appreciative of his time and help, as this online storeis my only income. This young man deserves a bonus this year! Thank you Josh and keep up the good work!

System was seamless...Chris was extremely helpful

Cedrick was a very helpful customer service rep

My rep was helpful and kind. So, patient with me:)

Thank God ??That's a good idea ?? and I will be there in a few minutes

Great customer service! Answered my questions and solved my issues quickly. This is an excellent service for businesses at all levels.

Ryan was super helpful in helping me with my website. I was getting an error message. He corrected it immediately and gave me tips on how to make my website more traffic-friendly. Truly appreciated his insights.

My representative made all the difference!Kimberly was Great! She made sure I was comfortable taking my time and not feeling rushed through my phone call. I understood everything she said and she was very polite! Great Job Kimberly and Thank you!

Their interterface is so easy and the prices reasonable. I wouldn't even consider another provider.

On my first call to Go Daddy the representative knew what services I needed. He explained very clearly, to this layperson what was needed to redirect my domain. It was simple to get a live representative on the phone for help. I am very happy I am transferring my domain to Go Daddy.

Speaking to a live support agent was essential in this situation. I could never have resolved the issue on my own. Arjay was thorough, he told me what I could expect and he resolved the issue.

The follow up with the team is great.......

The employee was amazing. Thank you

From the moment I reached out, Anthony, the support agent, was professional and genuinely attentive to my needs. He took the time to thoroughly understand my questions and provided clear, concise answers that made the process much easier for me. His patience and willingness to go above and beyond were evident, and I felt supported throughout our conversation.It’s rare to encounter such dedication to customer satisfaction, and it made a significant difference in my experience. Please extend my thanks to Anthony for his excellent service!

I had great customer service, they also had an awesome attitude very friendly. They help me understand what was going on better and resolve the issue. I loved the communication as she needed to get things done and would let me know what she was doing and checking back with me; so I wasn’t wondering. Thank you!

Both domains were routing to error message for their respective pages. Fortunately... GDaddy rep (live) was super professional, friendly, fast and efficient at getting me the details I needed to isolate problem and rally a resolve. First Class Service!

The US based reps are the best of the best. I've been with Namecheap since 1999!