Bluehost

Jacksonville, FL, United States
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4.42
Based on 4425 Reviews

5

75.91%

4

11.80%

3

5.13%

2

4.97%

1

2.19%
About Bluehost

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Ritesh H Nathwani

Go Daddy took my url, even though it was on auto renew. Now it’s available on their site for $10,000. No takers last I checked. I had been paying for years. Inquiries about this issue were never answered.

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Monali shah

Luis Paniccia was a huge help! I had serious billing issues and he put me at ease and sorted the problem out as quick as anything. honestly well deserved good review.

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Baburao Shinde

They bill expired cards. Hold time is over an hour. They make you wait on hold for HOURS because they know you don't want to be billed. They are adding obstacles to service, so they can continue to bill you.They replied to this post already because they want it editted or deleted. Not because I just gave them information about ridiculously long hold times. They don't need more information. ITS THE HOLD TIMES. I ALREADY SAID THAT. NO, IM NOT GOING TO ENGAGE WITH YOU PEOPLE. AGAIN they want to delete this post. "You’ve written a review for Bluehost, and they’ve asked for more details to better understand your experience.Just a reminder that you have 2 days left to provide more information or your review may be taken offline." They're BULLYING US INTO DOXXING OURSELVES AND WITHOUT IT THEY INSIST ON DELETING THIS

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SRI SAI SOLUTIONS

I have had 6 different agents in 5 different chat sessions to get full admin control of MS 365 apps. They do not know how to help and they are so slow.

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Happy Ganugapati

Brian was great but I don’t advisers like Brian all the time. Hit and miss.Thanks Brian.

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IT Solutions

The representative was amazing and patient with me…BUT I still can’t get emails.

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Pinky Rathod

Spoke with several people due to my account being locked. Everyone was helpful but the background noise of other agents and their constant loud laughs was very disturbing. When I informed the agent of the noise, He told me to focus on the problem. I FOUND THIS TO BE VERY RUDE.

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Raman Raj

Good customer service

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DOMAIN ADMINISTRATOR

I did not wait long for a response. Erikson was very understanding and his clarification of my misunderstanding was greatly appreciated.

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Shadab Yogendra

Extremely overpriced, focused on upselling, and poor customer service.

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SANGRAM SINGH CHOUDHARY

If Bluehost is the last option available on earth will not go forward with them. Zero customer service, just ripping you off for everything There are so many better options outside, since I have done the mistake choosing these people I will have to stuck hereTrying to contact them for weeks now, no one responds

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DEEPAK ASHOKRAO CHAUDHARI

Awful service in support chatI was looking to renew the website via WhatsApp chat. I was exchanging messages with 7 different staff over 3 hours. At some point I was offered a good discount but the price never appeared in the cart. The next person increased the price by 4 times and was telling me how 'amazing' the price is. Horrible service !..PS. Update 22 March - responded to reply by submitting the details of the chart - nothing happened (as expected!...)

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Sarath Kumar

Honestly think twice about this issue completely

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VETRI selvan

Customer service falling off a cliff at Bluehost. I made 10’calls, held for 3 hours total and still have not resolved my issue. Time to move my business elsewheee

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Malleshappa M

I am a regular customer of Bluehost. I have almost 500+ domains on Bluehost. But I have contact via live chat. they are replying after 15 minutes of wait. worst live support. and Also I am transferring my all domains.

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Sekar V

After hours and hours trying to get my website to proper setting for my on line store still not fixed . We shouldn't have to wait 2 days to just have to resubmit a ticket 5 times because no one understands what needs to be done. So frustrating

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Senthil Kumar R

Incompetent handling of my money—absolutely unacceptable!This company has over £700 of my money held as store credit, which they mistakenly assigned to the wrong account. They’ve openly admitted this error, yet when I asked for my funds to be applied to two other sites I have with them, I was met with “We cannot do that.” Excuse me? You misallocated my money, and now it’s frozen and inaccessible?To make matters worse, I was forced to raise a ticket with a 14-day turnaround. Day 15 came and went with no resolution, so I called for an update. I was promised an email within 90 minutes confirming the outcome. I waited 24 hours—no email. I called again and was told to wait another 24 hours for their investigation. I obliged. Another 24 hours passed, and still nothing. When I called back, I was asked to wait yet another day. This has been a never-ending, infuriating cycle of delays and excuses.What they’re doing feels entirely unethical—how is it acceptable to withhold my money and render it unusable? Their service is beyond appalling, and I’m shocked at the sheer incompetence of their customer support.Update:14/3/25They have just replied with a short sentence denying they need to make a correction which means they have now kept my money unlawfully!Update: 16/03/25They have finally admitted their mistake and refunded me. Albeit raising a support ticket and chase several times did nothing until I wrote a Trustpilot review.

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shiju mathew

Shameless customer service, talk to an agent got an email confirmation, yet no billing adjustment and my site has been suspended. I will never again deal with Bluehost.

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Siva Z

Be careful with this domain provider! I bought a domain from them and now I tried to connect an email to my domain but I received a notification that this email is already registered! When I contacted Godadi support they told me that I should solve this problem with Microsoft myself, since it was registered with them a long time ago! What??? I am shocked that such a large service behaves so poorly with its clients! This is the bottom!

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Srinivas Venkatram

they took very very long , me and my sister went at 5 and left at 9. We also showed them a picture of the nails we wanted and it didnt look much like it

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