Namecheap

Phoenix, United States
image
4.40
Based on 10834 Reviews

5

62.76%

4

24.45%

3

3.32%

2

5.67%

1

3.80%
About Namecheap

Namecheap is an American ICANN-accredited domain name registrar and web hosting company, based in Phoenix, Arizona.

Tags
Hosting
Contact Info

You need to Login first to submit your review.

image
PRISHAL YADAV

Helpful and professional. Good knowledge from assistant

image
SHASHWAT SAINI

Namecheap offers a variety of web hosting plans to suit a wide range of web hosting needs.

image
kashif ahmed

Gopi was very helpful and resolved my issues.

image
Abhinav Gautam

the patience, the deep knowledge, the efficiency and compassion makes Namecheap stand out as a service provider.

image
Story Communications

I had a great experience with Namecheap. I've been thinking about moving forward with them for years knowing that I needed a website but was always skittish because technical stuff is not my strong suit. But Kirti was great and her crucial help made me confident that I made the right decision.

image
Adya Z

Avoid if you can. They're slow, uncooperative and very difficult to deal with.

image
Mirza Zafar Baif

Always a great Customer Service experience at Go Daddy. Quick concise solutions and problem solving.

image
DOMAIN ADMINISTRATOR

great technology , great service , a market leader

image
intrix web

The rep resolved my problem quickly and even offered helpful suggestions for future reference

image
Senguttuvan Ganesan

Worst web hosting and even worse customer service. Was sold a premium domain protection and was still hacked. When I called up and spend many hours on the phone one over web chat to their customer support. Was informed they had sold me the product but not activated it. They refused to take any responsibility for their mistake (although they admitted it was a mistake) and I was left with a hacked site and also the cost of a product that I did not receive.

image
Gangadhara Rao Pidugu

image
Surya Sai

Great products until you require customer services. Over 8 weeks now waiting for a refund for an auto renewal I didn't request. Filled in all the appropriate forms and nothing but silence from Namecheap.Review downgraded to a single star, 3 more days and still no response from customer services even after posting a reply to my initial two star review. Awful customer services outweighs any advantages of a decent product.In response to your reply;I currently have a request through your customer service department for this to be investigated. It's again overdue.I was informed that refunds can only be granted within 14 days of the renewal (contradictory to your statement). When I produced confirmation that I had sent an email requesting a refund within these 14 days (which was ignored) I was directed to an online refund request form and informed there would be a decision in 7 to 10 days, again this time period has expired. My review is completely justified.

image
Vivek Pandey

Easy to use website. Got my domain within minutes and the support u got setting it up was easy too. Would recommend.

image
Parna Bhattacherjee

Easy to use, reliable,perfect feedback

image
Ruchira Bhargav

Excellent customer service and support throughout the process.

image
Sabu Nathaa

I was having trouble accessing my account, but Cesar went above and beyond to help me out. He was extremely professional, keeping me updated throughout the entire process. Thanks to his efforts, the issue was resolved quickly. I really appreciate his excellent customer service!

image
Suraj Singh

Fast, accurate, reliable service

image
Abala Roy

Customer service agent Matthew was fantastic in explaining things and helping me resolve a complicated issure!

image
Varsha Baghel

Namecheap is reliable easy to deal with both with product and customer service. And customer service is a dream to deal with.

image
MITESH GADA

Jacob was awesome in helping me out. He was able to get the ball rolling and moving towards a resolve. I am happy to work with Namecheap for our website, email, and marketing needs.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow