I have always been nervous about setting up a website/email. Today, however, I was assisted to set up my email by a customer service who patiently guided me through the process.

My email was hacked and my settings changed. It took only a few minutes for the Namecheap Tech to get my system back up and running.

Easy to hear the rep. He quickly understood my problem and quickly fixed it.

I worked with several chat people through lout the 3.5 hours getting me onto Web Mail took place. No one except Chelsea actually made me feel she knew what she was doing and fixed the issue.Go Daddy has always made complex INet issues less complicated and I am thankful.

Very happy with Namecheap ... the technical service to get my business e-mail accounts set up has been first class - knowledgeable in MS, PC, Mac and e-mail migration.

them guys don't have any payment method except cards...so I can't pay with any crypto or bank-to-bank payments in almost 2025ridiculousis that an online business???

Namecheap autorenewed an account that was never used. Opened in 2018. muskokarepairs.com Autorenewal was October 15, 2024. Cost me $108. I called then on October 23, 2024 to cancel and refund. I was told that I was too late (needed to call by October 20, 2024). Spent over two hours with agent navigating through various hoops to apply for this $108 refund and finally gave up due to the insanity involved. It should have been simple but Namecheap went out of their way to make refund application as complicated as possible to the point that it was impossible. Garbage provider in my opinion. Will never use them again and hope to tell at least 40 work colleagues of my experience. After three days, I received a reply from Namecheap with a link to recovering my domain. The issue had nothing to do with recovering. It was all about cancelling and obtaining a refund which they have yet to understand. Very frustratting.

Jeff has given me a patient and thoughtful support... He really stands out.

Was able to resolve my issue quickly and professionally

Customer service is excellent, they help understand different products, pricing, services. They are patient, kind and knowledgeable about their products.

The lady that help me resolve my issues was awesome and very patientAlthough she was sick and not feeling good, she was able to deal with me. Keep her calm our problem. Call me back on multiple occasions to make sure my problem was resolved.

Billing politely and professionally helped me adjust an error in billing.

Great service from tech support. Knowledge and spelled out the issue clearly.

Customer service is great

I had been dealing with an account issue all day. The agent that I spoke with was extremely knowledgeable and helpful. He was able to get things back on track for me. I really appreciate him walking me through the steps and he was able to resolve my issue quickly.

Jay saved the day. Was the 3rd representative to get but was pleased I was able to resolve the issue. Only took him a few minutes to resolve what 2 others couldn't. Great job Jay, thank you.

Trusted website. Only website which made my refund so easy. I really appreciate and recommend it to others to trust this website and pay without any hesitation.

The rep was fantastic. He resoled the issue very fast and in friendly manner.Great service.