Effective customer service. Knowledgeable and very quick response. Overall, Fabulous!

No different from the last 10 years of experience with them. They get better and exceed expectations.

Great customer service

I have been dealing with Namecheap for over 10 years and I find them to be truly exceptional. The customer service absolutely can not be beat. They have well trained live agents to help you navigate through any issues that may arise. Their templates are great and easy to use. Would highly recommend.

Sheila W. the absolute best. Rockstar. Sheeda Sheeda Best… truly. Needs a raise! Now!JM.

The agent, Julius, was nothing short of amazing! Very professional and very thorough! All the things you want when dealing with Customer Service!

Top notch customer services

If you are not proficient, seek a different hosting site. I’m older: can’t figure out all the features enough to even sell anything. I signed up for payments and took a payment on my phone. They have held $750 now for 26 days.Go elsewhere!!

I've been using Namecheap for a while for various domains. Experience is very average... naturally there isn't much choice when it comes to purchasing domains though.VERY ANNOYING to find that I've basically been ripped of on FOREX for all of my payments which Namecheap CLAIMS I am being charged for in GBP (e.g. it says this will cost you £X) but then when I check statements, its actually being charged in USD and I'm getting shafted on the exchange rate.To the extent that Im being charged more in GBP than USD, even though the pound is stronger.Not impressed... very difficult to find anything online to help

I called Namecheap support at 1:30 in the morning, and the support response was very fast and productive. They were able to fix my DNS connectivity issue and email setup.

phone support was very good indeed.advisors were very patient and encouraging

I spoke to Fredy and he was absolutely amazing. It's very rear that you speak with someone with such patience and willing to problem solve. My case was quite difficult and Fredy was so helpful, I cannot thank him enough. He is a true asset to the Namecheap team. Thank you very much to Fredy and the Namecheap team who helped resolve my problem over the last 2 weeks.

Have used Namecheap for YEARS. Always get great service and very helpful customer service! Their staff is great! Thank you!

Go Daddy and their staff are really very great. I am 69 years old and can work with them when there’s a dilemma and today they did a fantastic job. It turned out. It wasn’t my fault their system and needed to be updated for my particular account and they handled it and I’m very very happy.

The Namecheap representative assisted me in correcting an error that I made in deleting a product that I should not have deleted. He was very professional, and the customer service was excellent.

I love the fact that I can talk to a human that wants to know how they can help me build my website to my satisfaction.

The man I spoke with was wonderful. He explained things in great detail and helped me understand answers to all of my questions

Had all the answers for me.

Short wait time for call. Resolved issue.

The staff was very knowledgeable, helpful, patient and cheerful. He took his time to allow me to do stuff online (under his quidance). I was very slow and he was patient. All my issues were solved!!!:)