I needed help today getting my website redirected and Diego was amazing. So professional and helpful. I’m so grateful that you have customer service that I can reach on the phone. Thank you ??

Ryan was excellent! They really care about you and your business. Goes the extra mile to help you be successful.

What made this important tone is that I have not beem able to get access to my Outlook and Microsoft 365 since my PC was reset. Damien was able to get me all straighten up and running. He was patient and considerate of my Covid (brain fog) issue and walked me through the steps to get my Outlook and access working again.

Tessa, was my customer support representative. I was lost and unsure of how to represent my case, but she was over the top understanding, kind, courteous, knowledgeable on everything, and willing to help me resolve the problem. She was very sweet, and supportive of my needs. Outstanding customer service support! I would definitely recommend the above and beyond service to everyone that I know. Thanks a million Tessa

Namecheap has great customer service. I feel comfortable using their products to support my business needs!!

They bought MadMimi and destroyed mine and so many other subscribers' email lists. They have no ethics. And their customer support is the worst I have ever experienced.UPDATE: Tom - is ANYONE on your team willing to help me as a customer? I've tried 4 times and gotten a hard no from everyone.

I had to call customer service about an issue because I inadvertently paid twice for my annual service and was greeted with a friendly rep named Anthony. He took care of it, didn’t try to tell me to the bank, etc., just issued a refund. I honestly didn’t think I’d even reach a person.

Really appreciate the website Namecheap built for us: both quality and price. We could not find a better deal than Namecheap, and we checked out 12 website developers!

When you call Go Daddy there is a person to help you!!I'm not great with tech so it's essential to me that I'm not directed to "helpful" links that don't address the issue or AI systems and chats.The Go Daddy Reps have always been great at explaining what's happened to my site in language I can understand. And the problem has always been resolved either during the call or within 30 min after we hang up.

The rep who helped me was helpful, knowledgeable and patient with me. There was no real wait to be connected either.

Marvin Joe the customer service agent was great

I have needed to make several website switches and changes over the past few months and the agents on the chat are very fast and on the ball. Highly recommend Namecheap

Your man REYNALDO ID 5218 a fantastic person his character his ways about keeping reasoning out what I needed and more impressive when I could not find things his talent came right on by saying thing that made me feel super good at Namecheap he makes Namecheap a proud company to buy Domains like I said EXECUTIVE MATERIAL he should be teaching how to handle customer because he is a natural for that endeavor. Hugo Gregorio Hernandez a Proud customer

Namecheap is a company that deals in IT and technology but they hire staff in customer support living in Stone Age. The company IT staff is so handicapped in technology that they can not even verify a digital document with a verified QR code. Hillarious!!!!

Scammers are using their domain. Despite reporting numerous times and providing proof. Scammers are using their domain to scam people out of all their personal details through a fake store

Unhappy with such an expensive renewal of MS Office Pro, not working properly for 10 days, with dozens of emails never received & a some never sent. It took 4 calls, 2 international, before it was fixed.

Everyone I talk to at Namecheap has always been friendly, professional, knowledgeable, explained things in a way that I can understand, AND I can understand them (no difficult accent).

The website maker is easy to use and you get a FREE trial not only is the costumer service extremely helpful my class loves my site too ez 5 stars bro

I had to migrate my email from ipage to Go Daddy and it was a complex operation. Having support available by a telephone and Zoom made the transition so much better. They always were helping me along the way!

Namecheap offers a lot of services and backs it up with great customer service!