The representative was very knowable, patient and caring.

Don't make a search on NamecheapBe aware of Domain name front running.Domain name front running is the practice whereby Namecheap uses user information to register domains for the purpose of re-selling them. And this is what the did with my domain.Don't make a search on Go Daddy, they will steal your domain.Please avoid at all cost.

Chendy was the best service rep

Great service. Agent was quickly able to fix my issue. Most polite

The customer support person that I spoke with was absolutely wonderful. She understood my needs and was very helpful and also offered extremely valuable input and suggestions.

Kogi was super helpful, patient, and courteous. She resolved my problem in no time

Jerome was very knowledgeable and friendly. I had several questions, and he helped me with everything.

Kevin easily answered all my questions about the advantages of using Microsoft 365 email with my domains.

Great walk through by Namecheap CSR Md Aziff over the phone. Very knowledgeable and simplified the process. Awesome.Thanks Aziff for your assistance.

Customer Service Agent Ilana is one of the most professional people I have ever met. Thank you so very much Namecheap for having such valuable person as part of tour team. Very knowledgeable, listened to my needs and concerns and was efficient to resolve my issues… Thank you Ilana!!!!

The technical support part of Go Daddy is better than the customer service but they do have different hats to wear very happy with their service

I had an issue with Namecheap on a Saturday night and, after a bit of an initial wait in the chat, I was surprised to get a text from a support representative who promptly stepped in to help. They took ownership of my issue and resolved it quickly, going above and beyond to make sure everything was sorted out. I really appreciate their commitment to customer service, especially during off-hours. Thank you, Namecheap, for making this experience a smooth one!

The agent was patient, knowledgeable and friendly. He never made me feel like the amateur webmaster that I am. He’s the kind of customer service agent that keeps you coming back.

Customer service was great, even though I waited 15 mins plus.

After my complete butchery of the setup procedure, Dave from tech support came along and saved the day. Could not ask for a better experience. He set me straight and was wonderfully helpful and patient the whole time. After explaining everything and offering all the options that are available to fit my situation, I will be following his advice on website building through him. Thanks again Dave! Would highly recommend Namecheap to any new business startup.

Scott was very knowledgeable and saved me money by bungling domain accounts.

Better than I expected from a call centre. This chap was clearly UK based, English and both polite and knowledgeable