Cindy was the best at resolving my problems.

As a long time customer, an occasiönal issue with a Product would be expected. I have had none.

"Nick did an awesome job! He was very knowledgeable, which made the call quick and efficient. He answered all my questions thoroughly. Highly recommend!"

The staff understood me and solved my problem straight away

PRICE. CLEAR AND CONCISE INFORMATION. REGULAR MONTHLY UPDATES ETC. GOOD SERVICE ALL ROUND.

Just amazing the agent was superhelpful and got me sorted out with kindness and efficiency

Kylee is the best

Very nice service, good products, reliable vendor

Too bad you can't cement-in your customer service rep. Mine was Jason. I had to purchase a lot of completed products. He was simply great,

Life’s biggest mistake was to go with go daddy . After few months with them my emails were compromised before we were with 3rd party providers shardainfosys I had no issues but with them I spent triple amount of money and today they were like you didn’t bought secure service that secures your email. So again paid $600 but no solution as according to them it will take 7-8 business days to fix the hacking issue . Really disappointed and frustrated they are just ripping people out for money. No support no fast service.

The patience, the professionalism and the maner of treating and solving my issues.

Namecheap Technical Support Guy was professional, patient and solved the problem quickly. Great Service, again. I am happy to recommend this company.

Easy to use and easy to set up. Also extremely affordable. Plus brand recognition and trustworthy are important

Namecheap has been a wonderful resource for my small business. All of the representatives I have worked with have been extremely helpful and friendly.

Update: I was contacted by Chris at Namecheap. He said he would review the recordings to find where I was promised a refund, and contact me back. He called back the same day and let me know that he will be processing the requested refund. Thank you Chris, you are a blessing to Namecheap and they do not deserve you. That being said... This was a LOT more difficult than it needed to be and I am still moving all products away from Namecheap. Horrible experience. Transferring all products over to Hostinger. A Namecheap representative promised me a refund on website design services. They did not uphold their end of the contract and did not manage my website as agreed. Repeatedly tried to get support / changes and they ignored my requests. Then when I finished discussing the issue further with my business partner I called back to get the refund processed and they refused to give the refund saying it was out of refund policy. If a representative of a company makes a promise to a client the company should honor that promise regardless of policy. In my experience and in my opinion they broke contract and essentially cheated me out of money and then lied to get me off the phone. If I could rate them lower than 1 star, I would.

I really appreciated the help that I received from a gentleman on the other end of the phone today I had accidentally deleted some of my domains. Which made me very nervous and being a little bit older sometimes it’s difficult to try to figure out how to correct things

Support diagnosed the issue, recommended remedy and resolved my issues. Most grateful.

Agent understood the question and worked to assist me. Very responsive to my needs