Renewal prices are predatory and I have to phone to bring them down to something reasonable.

Namecheap is 24/7 and the reps who answer are competent and friendly. They are a no-nonsense kind of outfit. I appreciate them for our relatively minor & simple IT needs.

Great customer support

Great to work with. Solved my problem quickly.

Wonderful representative, listened and directed me through the process and was able to resolve my issue and quickly. Thank you!

Experience today and over the past several years has been consistent positive and professional. Highly recommend and trust this company.

Very clear, well explained response

Loges was amazing in helping me sort out the ins and outs of setting up two domain names.Kind, patient and very knowledgeable.

Couldn’t have been happier with the outcome of the service provided. This was a great customer experience??

First of all, the representative was kind, had manners and he gave me a sense that he actually cared about solving my problems. He helped me with my membership renewal and also helped me make some savings. An incredible experience!

Was very impressed with the ease of doing business with your company. Customer Service was excellent.

I have used Namecheap in the past to set up a website and was happy with the process and the results. I therefore went straight back to Namecheap this time, but my experience has been quite different. I am currently on a free website editing plan (with a paid domain) but am experiencing an issue where a popup on the Edit Website page sends you round and round in a loop, and doesn't allow you to access the edit features. I have spoken to a support rep on the chat, who has told me 'This issue occurs when you have free plan. We will need to upgrade it. Shall I help?' It is unacceptable to offer a free plan that is not useable, and then offer to 'resolve' the issue by requiring more money.

I was in the call queue for 48 minutes and no one picked up. When i was in the chat the agent sent me 4 reset password emails while asking me for my 2fa code. This feels like one huge scam.Update: I am trying to transfer my domain and now it's telling me to call them again. This is horible service and makes me feel scammed.

One of the biggest international companies and one day it will be my dream car and buy it I hope so

My Rep was very informative! Fast and helpful!

The support team was very kind and patient

The support representative did a wonderful job

EASY AND TO THE POINT. THANK YOU VERY MUCH

Andrew was very nice and helped me with exactly what I needed.

Never have a problem great service