Jason was able to solve my problem with the Namecheap service I received previously.

These guys are fantastic. I went out to help when needed and I asked some questions and they didn’t hesitate to answer, they gave me insights for well preventative maintenance so that I can prevent any future issues from occurring. We had a great conversation about random things that didn’t get in the way of their work. It had one of the best experiences with these guys. All in all I would absolutely recommend this company for any well issues that you may be having.

Great service and support. Thank you Namecheap

Helena was very courteous, informative, and patient.

For someone who lacks knowledge surrounding technology, Josh was very patient and informative with explaining an issue with me email.

My representative, Jordan, did a phenomenal job helping me resolve my issue. He was super knowledgeable, easy to understand, patient and extremely capable and helpful. 5 stars!

I have been with Go Daddy for over 20 years and the service has always been consistently excellent.

Customer service is great. Phones are answered when you call with no waiting. My reasons for calling were resolved quickly and politely. Job well done!

Ryan did a spectacular job helping us with an email problem!

Great support and products for over 15 years

What first made my experience with Namecheap Customer Service great was that a human person answered. Colton was courteous, patient, and helpful. He patiently answered my questions about setting up an email with my new domain name and explained what I needed to do with my second domain name to keep it safe.

The customer service representative was receptive, listened, and gave the needed service.

very bad service. servers always creating problems. While writing review, i just checked they are doing it to everyone who have small businesses and low rate hosting plans but still spending 7-8$ per month for a small 1gb site isn't low + still having so many problems. but i have already paid for 3 years. they just scooping money by any method. very bad hosting even with MANaged word press basic. like a lot. they don't know what is going on with customer. always ask the same question even i told their support agents what is the proplem. problem with php loading, problem with backup, problem with flushing cache, problem with nameservers, problem with https/http. problem with ssl certificates. they freaking looted. no good service. their technicians don't know jack crap. you won't believe. what is it like that you are doing whatever you can to manage the site and doing hardwork but server which are crap does not let you work. i have contacted them more than 130 times regarding different problem. once there was problem regarding something as my site was not able to load properly and takes 2-3 minutes to open a page sometimes error. error inn contacting to server or server time out. they raised the ticket and told me it would take couple of hours. my site was shut for 3 days and then they fixed it. guess what. the problem is still the same till this date. and they don't know anything. every time another agent come, he tells you another story about your site. sometimes they even suspend your account accidentally too. while you are in between of the work , everything shuts down! if you (Namecheap) watching this, i don't know how your business still running or may be you just scam.

Namecheap – Disgraceful Business Practices!Without any warning, Namecheap seized our domain name — a domain we had paid for and managed through their platform. Suddenly, everything was gone: our domain and the email address linked to it. And now, we are being asked to buy it back for an outrageous price. This feels like a legalized ransomware attack.Customer support is completely unhelpful — no one knows anything, and we’re being sent in circles. This is not how a trustworthy company should treat its customers. It’s disgraceful, unethical, and downright predatory.Do not trust Namecheap with your digital identity.This experience has been shocking, and we’re warning everyone in our network to stay far away from this company.Was in contact with Joe from Go daddy, he was talking the same BS as the other people at go daddy.Do fall in to their trap, they are crooks!

Jordan was very nice and knowledgeable! Easy to understand and easy to talk with!

Thad was very helpful and knew exactly what I needed! Even emailed me with a follow up, so that I could get back in touch!

Customer service was very cordial, patient, and spoke very clear English.

I called Namecheap.com customer service for technical assistance, and Ingrith Baos responded immediately. She helped me resolve my technical issue in a very short time. She was very kind and friendly, with great knowledge of the Namecheap platform. I was very happy with the help and customer service.Thank you very much, Ingrith Baos.