I connected with an amazing representative, Thaddeus, who provided fantastic customer support and really related to our business concerns.

Any representative I ever spoke with is knowledgeable, eager to make sure they resolve the problem. Always patient and kind. The fact that I never had to wait “forever” for the call to be answered is helpful as well .

excelent ok

GREAT, CLEAR COMMUNICATION.SOLVED MY ISSUE EASILY.

Go Daddy has always been the best option for domains and hosting. Their customer service is well beyond most other companies. You can actually speak to a live human being 24/7, which is refreshing in today’s world.

Namecheap has amazing customer service! I have used Namecheap for years, for many different domains and services. They never fail to make me feel welcome when I call with an issue. I had Jeff today, and he helped me set up an audit on my website which has been acting up. He was awesome. Thanks again for fantastic customer service!

OUTSTANDING SUPPORT SERVICES AND OUTSTANDING HOSTING FEES

I always receive the help I need when I contact support - not to mention that Namecheap actually has multiple ways you can connect with a real person. Thank you.

The issue I had--not getting my emails for an entire day. The tech was on it and fixed it with me on the phone. I could understand him. I didn't feel like I was talking with someone in a foreign country where I could not understand them--which is the way most call centers work - What more can you ask for.

My Go Daddy representative was kind and patient. He answered all my questions. So helpful! I highly recommend GonDaddy.

I can always count on Go Daddy and their valuable agents to guide me in the right direction. A special thank you to James Sebastian for being a knowledgeable, courteous professional who helped me resolve my issue today!

I found Brian to be attentive, patience and eager to help. With his help, we succeeded in securing my emails from fraudsters.

Devon from tech support was great! He figured out the problem immediately and my website was up and running fast.

Knowledge, and follow up.

Short Wait timeExtreme patienceFriendly Experienced

The representative who handled my call was extremely professional. He handled my entire situation with care and concern. He was very knowledgable and was able to identify my issue quickly to resolve it. Thank you!

Really terrible, incompetent customer support. Glitchy, unresponsive website that regularly screws up my webpage. uses their airo AI automatically with no way to turn it off or disable it.

What made my experience great is that I felt like I wasn't just a number or a ticket item. I felt like it really cared about helping me and he was very genuine in figuring out what I do want what I don't want and what I could want potentially in the future. I liked it because it wasn't salzi but it was very awesome in the way that he explained things. I am a Namecheap guy. AI haha..