Super fast response and super high expertise. Best tech support in the tech world.

Kathie was so nice and explained everything I was confused about. She was so helpful and I really didnt expect to have such a great experience. Customer service is usually not so great so I was gladly surprised.

Namecheap has top-notch support. I have been using them for 12 years. I have never been let down.

Chris at Namecheap took care of my problem within 12 hours~we needed to have 2 websites repointed elsewhere! He said it would take up to 24 hours to take place.

My website on Namecheap has been a success, especially the plans where they make it idiot proof so you can edit your own website. Saved me a lot of $$ on webmaster, especially as the site is updated often, gave me control over it. Their customer service is generally fast, friendly and informed.

My issue was a little complicated and the rep was very sure he could help me with my issue. It took some patience but my issue was resolved

I had to move my websites to another platform to save money. My guy, Matthew, was so good. Guiding me all of the way, patient and ready to make this process successful

Namecheap has some of the best service representatives. They remain calm, which is incredibly helpful, and they walk you through each step of resolving or troubleshooting your issue.

I explained my problem to the agent and she took care of my problem. It was resolved very quickly. The only negative was the relatively long wait time to get an agent.

Gemini was professional and knowledgeable and talked me through the issue promptly.

Chris was very helpful and patient throughout our call. Since I'm not familiar with technical terminology, I struggled to ask my questions properly. Despite this, Chris took the initiative to research my website and identified several issues that I'll need to discuss with my broker and website administrator. Based on Chris's explanation of how it would improve efficiency, I plan to recommendNamecheap as an alternative hosting option.

The assistant was so attentive to my issue. She helped resolve it and was very patient.

The Agents are extremely patient, knowledgeable, and professional, You don't get service like this everywhere. Excellent!

The CSR was extremely helpful and patient with all of my questions.

After trying many times to resolve a "release from Tennant" problem with Microsoft, Scott at Namecheap understood the problem and got me through the Microsoft gauntlet efficiently with great detail and explanation.

I had issues logging into my Microsoft email account after I switched my phone over and the lady helped me out quickly and I was able to understand her and follow along on my computer as well. Very happy with the customer service I received today.

Transparency and ease of access to customer support

My client service agent was extremely supportive, informing, and he even brainstormed with me to help me find ways to help our clients to save costs. I am looking forward to working with Namecheap for my continuous business website solutions! Warmest regards, Katherine De'Na Parker, PR, CPSSExecutive Director KD Public Relations

We sincerely appreciate your outstanding service and commitment.

Fast response with a real person over the phone. Amazing support and they always sort things out for me. It is lovely to be able to pickup the phone and a few seconds later you get a real person not a robot. So grateful for Namecheap and thier support.