Namecheap representatives are always patient and informative. I am grateful to have such a great support team when I need help. Hanah was wonderful today and I highly recommend Namecheap.

Kevin was very helpful and knowledgeable. Made it simple to understand and got me signed up fast.

Farhan was awesome!!! Helped me quickly resolve my issue.

CJ who assisted me today was outstanding and provided me specific instructions to recapture my emails. He went above and beyond to assist me and said I didn't need to go to the Host to resolve the issue with my Microsoft files. Namecheap has had the absolute best customer service and has helped me along the way. I highly recomend them over their competitors. The representative I worked with deserves a raise and to be recognized for his amazing work!

My call was answered very quickly, the agent was careful to authenticate my account and solved my problem with a minimum of effort on my part. Namecheap has been hosting my web sites for quite a while and is so much easier to navigate than some other systems I've used in the past.

I had an issue accessing wordpress, and Amirul Azzin Ashraf was so helpful in guiding me to access what and where I needed to go. He was patient, friendly and made sure that I understood all the steps to access my website in order to add more images. Thank you Amirul.

Thanks Haiqal for what you do. I appreciate your service and for helping me to resolve my matter.

Solved the problem quickly and learned a few things.

Here's a revised review following the guidelines for reviewers, ensuring it's honest, helpful, and constructive:"My experience with Richard at Namecheap was outstanding. He made everything so seamless and easy, from the moment we connected. What truly stood out was his ability to immediately understand the issue and address it without hesitation. It's rare to find someone who can combine deep technical knowledge with common sense, and Richard has both in spades. His positive attitude and articulate communication made the entire experience not only smooth but also pleasant.Namecheap clearly emphasizes hiring team members who are both skilled and customer-focused. Richard’s professionalism, coupled with his willingness to go the extra mile, is a testament to the company's commitment to excellent service. I genuinely appreciate how efficiently everything was handled and the helpful, personable approach that was taken throughout our interaction.Overall, my experience was top-notch, and I highly recommend Namecheap based on this level of service. Keep up the great work!"

I called with a challenging case. The call was taken quickly by a personable and knowledgeable representative, Ademola. He navigated me through the processes required and offered exceptional customer service beyond expectations. Even offering to handle next steps personally to ensure the process was actioned correctly without further issue.

Yes, this company is very good for us.

With all things it matters who you speak with. If you want actual help from somebody who knows what they're doing and saying, speak with Shay. She restored my faith in customer service, she was down to earth, light hearted and beautiful energy. If everyone was trained like her, we'd only make these support calls once/once in a while.

The staff are always super helpful. The interface is also simple and easy to understand. Overall they are a fantastic company to deal with.

Highly recommended

Highly recommend

I have been with Go Daddy for 10 plus years, and I am amazed by how extraordinary EVERY customer service rep happens to be! I cannot express how impressed I am with this company year after year!!

Rushmithra Shankar is amazing. Thank you Rushmithra

In a world of "email or help desk" (and wait) being able to pick up the phone and get a live, super helpful human being is GOLDEN. I LOVE Namecheap's support. "Da best"!