I don't have a tech-savvy mind, so I explained the situation as clearly as I possibly could. The agent put it together in a welcoming, friendly manner and came up with a solution.

How the customer service rep handled this call could be an exemplar for a customer service representative.

Great experience with customer service. John was very professional and considerate of my situation. I’m happy with the outcome.

Scooter in Help was patient with clearly to understand English while being expert in his category.

Namecheap's technician Israel was very helpful in responding to my issues. I was not able to upload the content pages and images for my website but he was able to assist me in this.

Alexander, my customer service rep was so patient and understanding. He was also very knowledgeable and went above and beyond to fix the problem I had. I was so pleased.

Go Daddy was professional. courteous and helpful. Highly recommend them!

Great customer service

Very efficient and courteous assistance, despite long-ish hold times for customer service. Reps are knowledgeable and able to discern specific needs despite clients unfamiliar with process.

As I had no problem with the company, this itself is a reason for recommendations.

The representative Jeff, was incredibly helpful, knowledgeable, and extremely professional. He took care of multiple requests, spoke perfect English, and I just can't say anything nice enough about how he helped me. Because of the service given, I decided to do more web-based business with Go Daddy.

Customer service was prompt and resolved my billing problem.

I love that Namecheap has 24/7 customer service. I called re: glitches and agent was positive, upbeat and patient. Resolved issues

Absolutely worthless. Tried about 10 times to set up my email with them. They are useless. I had a supervisor tell me he would send a password the next day and did not. Several follow-ups were ignored. Use somebody else! Follow up: Namecheap should check their records. I attempted to resolve the issue with a J LaCorte repeatedly and was ignored. I was hung up on, transferred around. The latest is that Namecheap still can't explain what happened to my email and has had to totally delete it and start again. I expected more.

She was patient and professional and patient with all my uneducated questions! Promote her!!

Ryan did an excellent job not only fixing the issue that I call about, but also answering all of the questions that I had regarding my account.

Customer service was so extremely helpful for a beginner like me with setting up! Thanks so much!

Tech James was beyond TERRIFIC !!!!; though he couldn't solve my problem directly. I have to go to Google to solve part one, then to Namecheap, I LOVE that when we get an email from the person supporting you, it is directly from the person you are working with, and if you need more help or are really happy with your tech - you can email them to call you.

Customer Service! It's a rare thing these days to get such great customer service. It's the most critical thing I look for when deciding to support a business - or not.