Namecheap is an exemplary company that acts & behaves like a great company should. I couldn't be happier with their service, websites constructed & their fees & charges

I was uncertain what the issue with my website was. Namecheap staff were knowledgeable and friendly. They were easy to talk to and resolved my issue quickly.

Excellent, informative, learnt new skills...team is always helpful...

Just to be clear, I did not write the review below. It was written by the Namecheap employee who took my call. He did do a very good job, but then decided to take it upon himself to hack his way into my trustpilot account and write a review for himself which Namecheap have then decided to reply to. It's quite shocking that they have done this and I'm actually furious that they have. I've left the review as it was written by the employee: I wanted to take a moment to commend you on the excellent job you did in resolving the recent email issue. Your attention to detail, prompt response, and effective communication made a significant difference.Your ability to navigate the situation and provide a clear solution not only resolved the problem but also ensured that all parties felt informed and valued. This level of professionalism is commendable and reflects positively on our team. THANK YOU JD! Your the BEST!Thank you for your hard work and dedication. Keep up the great work!

I have used Namecheap for the last 8 years without any issues.

I recently purchased a service from Namecheap, but realized it exceeded my current needs. I requested a refund, and their support team responded promptly and took swift action to resolve my request. I’m very satisfied with the level of service and look forward to using these services again in the future when my requirements align with their offerings.

Namecheap are selling Outlook 365 through themselves at a discount, however the Outlook they sell don't have the proper Outlook Exchange admin platform and it is all locked down making it extremely difficult to use. We had leaver and we can't transfer their licence into another member of staff, we can only create a new user. We wish to change our domain as well and we are not able to transfer the licences to another domain.They claim they are selling cheaper licences than Microsoft but what they sell is a locked down dumbed down version. It's not fit for purpose and FALSE advertising.

I called to confirm the auto renew process and cost for my domain and email, and received exemplary service. A short wait, but came away with a better product, timeline and price than I had expected. Sanjev was helpful, efficient, and nice to work with. This has been my experience any time I have had to connect with Namecheap.

Ease of website design, cost & customer service all top notch. Been with them for years. Bill, the Screen Guy

the patience and knowledge as well as his persistence.

When I realized I wasn't getting incoming emails and my account had been locked by Microsoft 365, I finally called Namecheap support, and within 5 minutes Christopher answered. I felt frantic and he immediately told me all would be well and that he could fix the issue. After troubleshooting he fixed the issue(s) and was helpful with a few other things. He was very competent, professional and caring. I felt extremely grateful and relieved during and after our call. I would highly recommend Namecheap based on this experience.

Customer service very professional

Yamin quickly resolved my problem in a very professional manner. I am very happy with the service I received.

I requested a refund as the cookie banner is not compliant! There needs to be an “accept” “decline” & “preferences” but there is only accept and decline. I contacted customer service and they said they can’t do anything about the banner. When I requested the refund it says 7-10 working days but they responded after 18 working days and the response was just declined and refer to their legal policy. After I called again they said to make another request and they can’t do anything but that. DO NOT USE Namecheap! After this I have used a Wordpress website which has so much more freedom!

Customer service is always super helpful and extremely knowledgable!

Problem was fully resolved.

The representative, Edward, was great exceeded my expectations, Efficient!

very professional, kind and patient.

Was very helpful one of the best that I have delt with, She deserve a 5 star rating.She was very patients and keep telling me do not worry take your time, She was FANTASTIC