The guide took a lot of time with me to help rectify my problems.

The representative was patient, polite, professional, and pleasant while dealing with my email setup. I will need to wait 24 hours to ensure it works, but the representative left me his contact information if any issues aren't unresolved. I felt very confident that he would be willing and able to help if needed.

Avi was great to deal with It was an easy process

The representative was patient, resolute and encouraging.

We use Namecheap's SmartLine for our organization since we don't have a physical location. It's great! No issues with not receiving calls or texts...same for outgoing messages. The SmartLine number just rings through to my cell number and I can identify that it's the business line.

My experience with Namecheap has always been one of excellence. Excellent products and excellent service ... AND you get to speak with a "real" person if you have questions or queries or problems. A truly excellent service!

Fast friendly service. Very professional.

Polite, professional, and patient. Namecheap reps are the most consistently professional and knowledgeable customer service reps I've experienced across all suppliers to my business.

Prompt connection to a Guide and very professional and friendly. Go Daddy are consistently easy to deal with and very helpful.

The response is efficient and good, although my request is not satisfied, which I understand.

The operator Cesar was amazing, friendly and extremely helpful. He sorted my problem calmly and confidently. He is a great asset to your company.

My Customer Number: 185875780they suspend my hosting without any reason and warning.please do not use godday

Spent over 500 euros and then got this notification:During the login process, our secure site will prompt you to upload a viewable, scanned copy of the payment method account holder's government-issued photo identification, such as a driver's license or passport. In the comments box, we ask that you also provide a brief explanation of how you intend to use the product(s) purchased. If we do not receive the requested documentation within the next 48 hours, your order(s) may be canceled for your protection.--My account was fully locked, and I have to upload the passport in my account. How can I do that if you don't give me access?Lost over 500 euro into dust :( Hope I can recover it via PayPal--Reply to their reply: as mentioned in above review, I am unable to login whatsoever. If I press on login, it just refreshes. My Namecheap spent this year alone is around 3600 excluding VAT on various accounts (me and clients I got to Namecheap). So I know how to login to my account. But unfortunately, support does not take me seriously. Not on chat, not on email, not on Trustpilot. Denying an account to a customer with this much spend is crazy. This was my final payment to Namecheap ever! I will start moving all my domain names, hosting and will see how to get Office via different resources. I liked Namecheap since it was easy to create Office email accounts, but if you are denying access to accounts and you are not even able to prove you paid with your own account, it's a useless host that does not take anyone serious. Even after this review, I have not received an email whatsoever, or no-one has actually looked into the account. They just say 'sign in', like I don't know how to sign in. What a disgrace.I will put a claim in PayPal tomorrow. Will make sure to move away my portfolio from. Thanks for the service since 2020, I used to be a happy customer. Overall spent has been over 7500 euro! Not the way you want to treat your loyal customers.

The representative was amazing, she was extremely patient and very thorough.

I have used Namecheap for over 10 years for a nonprofit that I am part of and they have always been great to work with and very helpful when I need them.

I originally purchased my own website back when websites were fixed $1500, created my graphics content, next found a a pro-developers & host company to maintain as I continue leading & growing the two companies I have founded and started from scratch in 1999. With limited time unable to do both. That company failed, took my 1250+ in the end when asked to add additional pages and work, I already have computer degree but needed more experience. Went back to learn what I was lacking, migrated to Namecheap whose team has been instrumental in my Pro5 Host WordPress and Web Builder as between both I have been able to build four web builder websites for our companies, currently working on two additional WordPress websites for my company, and two WordPress Platform websites for two clients. Thus far since migrating my initial 8 email accounts I originally only had one domain here at Namecheap just five years ago ... now we own over 30 domains and maintain over 9 websites and growing. As we continue our rebrand finalization from TriState Event Planning Services to TriState Events & Entertainment moving further over to the music, arts, culture, and theater wide of the event industry including managing, promoting, and booking artists we assist with website, merchandise and press kit design and development, we also offer entrepreneurial consulting services, resources and referrals that extend into more in-depth focus on interpersonal and business acumen along with expanding ones own brand and their business brand. We use Namecheaps website tools in SEO, Google Analytics, and all the keywords, content linking, and are working on backlink building as well to enhance the experience and tracking for our clients along with ensuring we work with clients for them to be better educated how Google Ads, Blog Posts across all search engines, and their own website and reviews all play into website performance and how imperative it is to remain just as active on ones website as their own social media. Namecheap is the perfect hosting site that allows my company the autonomy to be able to provide these many facets of tools and skills to my clients. We look forward to future growth with Namecheap.

I called for advice on setting up additional email accounts. Tom was brilliant - very patient and took the time to explain my options carefully. Highly recommended if (like me) you are not particularly techy!

I have used Namecheap off and on for years, and they never disappoint. Having a "live person" to contact 24/7 is HUGE these days, and I will always be a fan and user of Namecheap domains as long as they continue to provide excellent customer service and support. This is rare in business these days. Everyone is switching to AI to handle calls "which is annoying".

I have called twice for help and each time I called the staff was very helpful and patient. They really go above and beyond.