Keneth was able to quickly and expertly answer my questions, and resolve my account needs.

Good products. Outstanding customer service

Yamin, the customer service rep was very transparent with me and told me this may not even work, but he went above and beyond to help me get my domain back at a price that I could afford even with the renewal fee. I'm entrepreneur and that's very helpful financially, especially when you're dealing with clothing now I can focus on inventory and stock.

i tried .ai domain. i know very well about Namecheap's unethical squatting of names and always stayed away. i want to review so here it is..ai names misleadingly shows as 54.99 and in checkeout for 2 year it shows 199.. even if regular 75 pricing it comes to 180 max...everything this company touches is becoming misleading and potentially cheating customers. i took screenshots and want to share. but here they dont allow screenshots??? now i know Namecheap team would tag this and may ask more info and waste my time...as if they dont know whats going on...

We called late Sunday afternoon, expecting a slow response. The call was answered in two minutes. Kevin was smart, engaged, patient, knowledgable,friendly, super helpful with our immediate question, and then extremely patient, and helpful when we privoted to other concerns, noticing other issues in our account and resolving them.

The agent was able to discover a very elusive cause for my EMAIL problem. We checked "updates" and various alternatives to find the obstruction to EDIT : My Contacts. The only cause left must be a matter of ADMINISTRATIVE permissions.

The agent was able to discover a very elusive cause for my EMAIL problem. We checked "updates" and various alternatives to find the obstruction to EDIT : My Contacts. The only cause left must be a matter of ADMINISTRATIVE permissions.

Very nice and good customer service

The customer service was very quick to contact. The person I dealt with, Manjulaa, spent a lot of time ensuring I was satisfied with the service provided. She gave me some great options and was very caring and answered all my questions in a very professional manner.

Jai - the Namecheap customer service representative who assisted me this evening has Extraordinary customer service skills. Thank you Jai!

TOTAL WASTE of time . went on site 8.30 am paid for domain & E mail. received e mail saying all good . Unable to log in unable to phone wasted a whole day with these idiots there IT is a shambl;es now 4.55 still chatting trying to get a refund.Wish I never saw the site...Minus 1000 stars

Namecheap is the absolute best! Customer service is Bar None!

Christian John was very patience with me. He was kind. He assisted me in resolving the issue that I had with the email using the M365.

I would not use Namecheap again. I have a few domaine names and have tried over the years to configure them and the online help and technical service is impossible to use. Also, if you have two different account it is impossible to combine them together. Very difficult website to use.

Namecheap's Internet domain registry services are the main reason they are known for.But they are less know for their hosting services, managed and unmanaged.I have had a Virtual Private Server (VPS) with Namecheap for more than 7 years now. They have migrated and upgraded their hardware servers and operating systems several times and I never had a single issue with my server's functionality and/or performance - their migration and upgrade procedures are top-notch !!That has been one of the top reasons I have not look elsewhere even if the offered prices is substantially lower.

Ayyub came to do a Powerflush and remedy failures of a previous Corgi sub-contractor. What a different experience. Ayyub turned up when he said he would, put down dustsheets throughout the kitchen before starting, explained what he was going to do and then carried it out. The job took longer than expected but he double checked everything and made sure that the system was working correctly before leaving.

Away from home and my usual device but I needed to log on to my domain email as hosted by NamecheapHaving logged on to the Namecheap site I could not find where to access my emailI called and spoke to “Russell” whose friends call him “Russ” - not sure why an agent would bother sharing that with a customer who has already been on hold for some time and just wants an answer to their queryRussell then proceeded to tell me the line was bad - not at my end - and instead of helping resolve my issue required me to wait while he filled out a form about the poor quality of the lineI was also required to reprovide the security info already validated by the automated serviceRussell then proceeded to persistently ignore my request for how I could access my mail via their website instead insisting I use Outlook, Repeatedly talking over me and then getting annoyed I was annoyed!During all of this Russell then decided it would be appropriate to upsell me a website!!At the end of all this I could see my email but had been through so many steps without c.ear explanation that I had no idea how to repeat this processI then called back to make a complaint used the automated process to request that, was put on hold for c20 minutes only to be told by Arif there is no complaints department and I would need to send an email!In fairness Arif did say he would se d me a link - but surprise it is a link to Microsoft365…. Which wasn’t what I was expectingHe also told me that I can’t have two email accounts linked to Outlook which is nonsense as it works fine on my main device!So after nearly 2 hours out of my working day I am no further forward!If I could leave zero stars I would - and based on today’s experience I won’t be renewing when my contract expiresEDITI called back and spoke to Abraham - he was so different and had me sorted in minutes. A totally different experience from a person who listened, understood and helped - very professional So a big thank you to him!That being said I am not changing the rating, and I am not a satisfied customer. It shouldn’t take 3 calls to resolve a simple issue.

It makes it fairly easy to get a website started but unless you have something very special or willing to throw a fortune at promting it your just going to add to your company running costs

Very professional service. Been a customer for over 10 years and have always had excellent service at fair prices.

The customer service representative was very helpful in explaining in detail and helping me set up some products.I Recommend Namecheap.