I was very fortunate in that my call was answered by Joanna. Not only did she manage to sort out my original billing query in record time but she was very patient and good humoured with my attempts to navigate my way around my online account and offered some invaluable suggestions and info, enabling me to secure an additional (and very useful domain) and potentially expand my customer base. She was so helpful and an absolute delight to chat to!

Been with Namecheap for 25 plus years . Best Domain Company and trusted Business

Christopher was extremely helpful and professional!

So easy to use and the customer support team are amazing & know exactly what they are doing. Especially Asif , top notch service from a very polite man

Even when things go wrong they correct it pretty quick. I’ve been using Namecheap for 15 years. I’d recommend them.

Nutrition is my field so when it comes to sorting technical issues I am lost !! Just about to give up when I phones technical support. Not only did Andrew fix my Go Daddy stuff he sorted my mailerlite too. Charlotte Levy Nutrition is very happy

Kyle was great and resolved my issue quick. I appreciate his professionalism

Correct product was advised with the correct price. Blake was very helpful.

My call was handled by an individual that took time to listen, understand the problems and provide great solutions. Very helpful and patient. Great example of customer service.

CSR was able to resolve my issue with one phone call. Spoke clear English and was very easy to understand/

Jon2800 provided excellent customer service and knowledge with professionalism and curtesy!

One gray Pampanga

Jamell was great! Got right on the issue and solved the problem. Polite, professional and earned positive feedback. Thanks!

The quick response to my call and the ease with which what i thought was a big problem was resolved took all stress away. Further questions were answered and i ended the week on a high rather than dealing with an issue. thank you for great customer service

I received an email that one of my emails was going to be suspended. I called to check because nothing on my account indicated that. Mark reassured me that everything was up to date and there were no pending suspensions.

My Namecheap representative did a fantastic job! Knowledgeable, helpful, patient, answered all of my questions beautifully! It was exactly the kind of experience I was hoping for! I have two existing domains on Namecheap and wanted to transfer another domain over to Namecheap and had some concerns, but not anymore!

I am not very computer savy. The technicians are so patient and knowlegable. I highly recommend Namecheap for hosting, domains, or emails.

I had the pleasure of working with a Namecheap customer service representative, Kevin F., recently, and I am absolutely blown away by the level of care, expertise, and insight he provided. From the moment we started the conversation, it was clear that Kevin was not only knowledgeable but genuinely invested in helping my business succeed.He went above and beyond by walking me through the current changes to the platform, explaining how these updates would affect my website, and how I could leverage them to reach a wider and more diverse demographic in my community. I’ve had previous support calls where I felt like I was just getting a quick answer to my question, but Kevin took the time to really dig into my needs and provided strategic advice that I could immediately implement.He helped me understand how to optimize my site for better engagement and visibility, and even provided tips for targeting specific groups that I hadn't even considered before. His insights felt personalized to my business and showed a deep understanding of both the platform and broader digital trends.I left the call feeling empowered, confident, and ready to take my online presence to the next level. This experience really reminded me why I trust Namecheap with my business—it’s not just about the tools they provide, but the exceptional customer support that helps me make the most of them.Thank you to Kevin F. and the Namecheap team for their outstanding service. Highly recommend!

Very friendly and great customer support

Joshua very patiently walked me through my issue