Exceptional Customer Services that I received. The rep. restored my trust and my business to continue a relationship with/ Namecheap.

The people that we worked with to fix our issue were simply put "unbelievably patience". Since I am not a technical person when it comes to computers...they preserved until my problem was fixed. Than you Go Daddy!!!

I really appreciate the guidance and professional service and services from a very trusted company, Namecheap!

I spoke with Tim and he was amazing at getting my site and domain back up and running! He was communicative and courteous throughout the call. Truly felt like a customer who was cared for!

Great customer service from Ben!

Great Customer Service!I have been a Namecheap customer for many years and still love Namecheap as much today as I did in years past. I appreciate being able to call and get a live representative who can help walk me through any issues I am having. Very happy with the service and customer care Namecheap provides.

Rena at Namecheap was absolutely fantastic! She helped me update my website with shipping, discount codes, pictures, adding products, and overall look. She was so patient, thorough and professional as she helped me for four (4) hours. Namecheap is now a one-stop-shop for all of my needs: web design, maintenance and hosting, and credit card processing.

Great customer service.

Rick was my customer service representative. His customer service skills are outstanding! He is very knowledgeable about all of Go daddy products. ??????????

I was adding a new email address for the first time and after trying myself, I reached Todd. He patiently and quickly walked me through the process and made sure I understood.

The customer lady was patient and listened to my problem and explained how I could fix it. We did fix my problem and I appreciated her help.She did a great.

It was a good experience. I did get a little frustrated with the chat. Then I was able to speak to Rena and she was AWESOME!!!!

Vikramji ramtuji

Avoid, I've been a customer for around 15 years and I've had outages which I was understanding of.Customer service has gone down hill over the years, on hold for 8 hrs I in the end hung up. The next day they hung on me, third day they again hung up after accepting they where unwilling to fix the issue on there end because I couldn't send them a screenshot of a generic error message on windows/android.CPanel is no longer accessible through the direct link from my account from multiple IP addresses! For the less technical this prevents me from accessing email or making changes to my website.It's a good job my domains are not held there!

Robert was very helpful and so kind. I am not a computer wiz. He guided me through the maze so well.

On a journey of starting a business...the agent that I spoke with comes highly recommended. He was able to answer all the questions I had doubts about and steer me in the right direction on the next steps to make everything come full circle.

I feel like I'm being charged every time I click on a menu. Because they've set up a system where every feature is paid and you have to get help from the support team even to use the hosting you bought from Namecheap. Because when the website+marketing module is installed automatically, it's very difficult to turn it off.

Great service

Tessa was a great representative. She had explained more about my options to help protect my site, not just explain managing my billing cycle. With her extra patience and positive feedback on my project, is what keeps businesses alive and recommendable to others. Awesome work, and look forward to continue growing.

Namecheap provides customer service 24 hours a day. Their technicians are very patient and knowledgeable. I love this company!